South Dade Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise clean, recently renovated facility. Still worth an in-person visit.
based on 330 Google reviews
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What this means for your family
While many families report a positive experience due to the facility's recent renovations and active therapy department, there is a recurring pattern of serious complaints regarding medication management and hygiene. We strongly advise you to conduct unannounced visits during weekends and evenings to observe staffing levels and response times for yourself before committing.
Google Reviews
Google Reviews
330 reviews on Google“Coral Reef Subacute Care Center receives highly polarized feedback, with many families praising the facility's cleanliness, recent renovations, and the dedication of specific nursing and therapy staff. However, a significant number of reviewers report serious concerns regarding neglect, medication errors, poor communication, and hygiene issues, particularly during off-hours or weekends. Families considering this facility should weigh the positive reports of professional care against recurring allegations of staff indifference and administrative failures.”
Quality Themes
Tap a score for detailsStrengths
- Clean, recently renovated facility
- Attentive and professional therapy team
- Helpful and responsive social services department
- Many staff members praised for kindness and compassion
Concerns
- Medication errors and mismanagement (mentioned by 5 reviewers)
- Neglect and poor hygiene (soiled linens/diapers, dirty rooms) (mentioned by 7 reviewers)
- Unresponsive staff and difficulty reaching administration (mentioned by 6 reviewers)
- Poor quality or inappropriate food (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 243 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to everyone's feedback; how has the facility's recent renovation improved the living environment for the residents?
- 2We are very impressed by the praise your therapy team receives; could you tell us more about how the physical and occupational therapy programs are integrated into a resident's daily routine?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 4How does the nursing staff manage hygiene and linen changes to ensure residents are always comfortable and clean?
- 5Could you describe the dining experience here, specifically how the menu is planned to ensure meals are both nutritious and appetizing?
- 6If a medical emergency were to occur after hours, what is the immediate process for contacting the physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My mother was given wrong medications on few occasions and she had to go through being scrutinized for bringing the medication issue to their attention.”
“The facility is currently undergoing renovations, giving it a modern and updated appearance.”
“My father hasn’t been here for 24 hours and I already regret my decision. Dirty beds. His diapers feel off and the nurse accused him of removing it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports that triggered inspections revealing serious concerns about abuse protection, physical restraints, and accident prevention at this facility. The most recurring problems involve medication management, resident safety, and care planning across multiple surveys from 2023 to 2025. While all deficiencies show correction dates, the pattern of ongoing issues in core care areas suggests persistent operational challenges that warrant careful consideration during any visit.
Dec 11, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jul 26, 2024Routine9
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 26, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 9, 2023Routine11
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Environmental Deficiencies
Keep all essential equipment working safely.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
South Dade Nursing and Rehabilitation Center
for profit
Chain Affiliation
Ventura Services
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 8 of 10
Ownership & Management
Owners
Ventura Opco Holdco, LLC
Owner · Organization
Agrp 2011 Trust
Owner (parent company) · Organization
Deborah Philipson 2011 Family Trust
Owner (parent company) · Organization
Philipson Family Limited Liability Company, LLC
Owner (parent company) · Organization
Schaffer, Daniel
Owner (parent company)
Philipson, Bent
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Gabrielle
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Philipson, Raquel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
330 reviews from families & visitors
Official Website
Visit coralreefsubacute.com
Medicare data downloads
Original nursing home datasets
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