Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 65 Google reviews

Email East Ridge Retirement Village INC to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
East Ridge Retirement Village INC has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, well-maintained campus and highly effective physical therapy team. Review the component ratings and current source records before deciding.
East Ridge Retirement Village is a large, resort-style campus that receives high praise for its independent living environment, beautiful grounds, and effective rehabilitation services. However, families of residents in the nursing and memory care units report significant concerns regarding staffing levels, communication gaps, and inconsistent quality of care, particularly during off-hours.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The nurses, aids, and all those who work there are friendly, supportive and excellent at what they do. They care . The physical therapist specialists are excellent and got me started right away on my rehabilitation”
“The facility is very clean and modern. It is located inside a retirement community, and affiliated with baptist providers. The food was good, the staff friendly.”
“There isn't enough staff to attend to the patients. In the morning, the lights in the hallways are turned on because the patients need assistance, but it takes a long time for someone to come.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
One family filed a complaint in early 2025 regarding treatment and care, which the facility corrected. The facility shows recurring issues with medication management (appearing in multiple surveys), care planning, and safety equipment maintenance. Most deficiencies were concentrated in 2022 with scattered issues continuing through 2025, suggesting ongoing operational challenges that require monitoring despite corrections being made.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Federal Penalties
Fine
Jan 8, 2025
$8,788
East Ridge Retirement Village INC
nonprofit
Owners
East Ridge Retirement Village, INC.
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit eastridgeatcutlerbay.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
The Residences at East Ridge Village
< 1 miAssisted Living · Miami, FL
Jackson Memorial Perdue Medical Center
< 1 miNursing Home · Cutler Bay, FL
South Dade Nursing and Rehabilitation Center
3.2 miNursing Home · Miami, FL
Coral Reef Subacute Care Center LLC
3.2 miNursing Home · Miami, FL
St Annes Nursing Center, St Annes Residence INC
3.3 miNursing Home · Miami, FL
A Garden of Hope Assisted Living, INC
4.4 miAssisted Living · Miami, FL