Ivy Terrace at Santa Ana

This unannounced Case Management inspection focused on a self-reported incident involving a resident (R1) who suffered a hip fracture. Multiple Type A deficiencies were cited, indicating immediate risks related to inadequate care, supervision, and delayed medical treatment following falls. The facility was found to have failed in its protocols for fall management and timely medical intervention.

The facility underwent a required annual inspection on June 27, 2025. The inspector noted that the facility was clean, and observed required safety measures, including operational call buttons, grab bars, and proper storage of chemicals. Crucially, the report explicitly states that no deficiencies are being cited per Title 22 of the California Code of Regulations.

This unannounced Case Management – Incident inspection was conducted to investigate a self-reported incident from January 18, 2024, concerning Resident #1 (R1). The Licensing Program Analyst observed the facility to be clean and organized, and confirmed that residents present were doing well with no immediate health or safety issues noted during the visit.

The inspection report details follow-up investigations on two separate allegations: failure to follow reporting requirements and improper medication administration. The first allegation was substantiated due to the failure to report a scabies condition, resulting in a citation for failing to submit a Special Incident Report. The second allegation regarding medication administration was found to be unsubstantiated.

The facility underwent a required 1-Year Inspection and was observed by the Licensing Program Analyst. The report indicates that the facility met all minimum standards observed during the visit. No deficiencies were issued per Title 22 Division 6 of the California Code of Regulations.

The facility underwent a Case Management visit to follow up on an incident report concerning a resident's bruise. The Licensing Program Analyst reviewed records and interviewed the Administrator regarding the incident. No specific deficiencies were cited in the provided report content.

This report details the findings of a complaint investigation regarding unexplained injuries sustained by a resident. The investigation reviewed medical records and interviewed staff and family members. Ultimately, the allegation was deemed UNSUBSTANTIATED due to conflicting information and insufficient evidence.

This unannounced Case Management – Health Checks inspection was conducted on January 22, 2024. The inspector found the facility clean, organized, and observed no immediate health or safety issues regarding residents or basic supplies. However, the facility representative was advised that further investigation is required.