Newport Mesa Senior Living
Families consistently rate this highly — reviewers highlight warm and attentive care team. Schedule a visit to confirm the fit.
based on 27 Google reviews
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What this means for your family
This facility is highly regarded for its stable, long-term staff and its beautiful, well-maintained memory care environment. However, because of a very serious allegation regarding hygiene and neglect, families should conduct an unannounced visit and specifically ask staff about their protocols for incontinence care and monitoring.
Google Reviews
Google Reviews
27 reviews on Google“Families considering Newport Mesa Senior Living will find a community widely praised for its warm, home-like atmosphere and a highly attentive, stable staff. While many reviewers highlight the beautiful outdoor spaces and recent renovations, one extremely serious report of neglect regarding hygiene and resident care must be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive care team
- Beautiful outdoor and courtyard spaces
- Low staff turnover and stability
- Clean and well-maintained environment
- Engaging daily activities and volunteers
Concerns
- Serious allegations of resident neglect and hygiene issues
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates and copy-paste responses. While they frequently use the reviewer's name, the core messaging remains largely unchanged across different reviews.
Questions for Your Tour
- 1I noticed how much the management engages with feedback online; how does the team use resident and family input to improve daily care?
- 2The courtyard and outdoor spaces look lovely; how often are residents encouraged to spend time in those areas as part of their daily routine?
- 3We are looking for a very consistent environment for our loved one; how do you ensure stability and continuity in the care team provided to residents?
- 4What specific protocols are in place to ensure that personal hygiene and grooming needs are met consistently for every resident?
- 5Can you tell me more about the variety of daily activities and the role volunteers play in engaging the residents here?
- 6In the event of a medical emergency or a sudden change in health, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff here has been around for years, so turnover is super low, and you can really feel that stability.”
“From day one, the Property Manager, Mel, was there from start to finish, making sure my mother’s transition was as seamless as possible.”
“I am in the senior care industry and I have personally visited multiple memory care communities across OrangeCounty for the past 15 years. I can honestly say that Pacifica one of my top favorites!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 16, 2026OtherClean
FACILITY EVALUATION REPORT
Jun 4, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 4, 2026InspectionClean
FACILITY EVALUATION REPORT
May 20, 2026OtherClean
FACILITY EVALUATION REPORT
May 20, 2026OtherClean
FACILITY EVALUATION REPORT
Oct 21, 2025OtherClean
The unannounced case management visit was conducted following an incident report of elopement. While the facility has updated protocols and is undergoing remodeling, a deficiency was cited regarding the monitoring of exterior doors. Specifically, the malfunctioning door alarm system created an immediate health and safety risk to residents.
Aug 19, 2025OtherClean
This was a Plan of Corrections (POC) follow-up visit conducted by the LPA. The LPA observed that the facility has fulfilled the required corrections for deficiencies cited on previous dates. Specifically, the report notes that the Type A deficiency CCR 87303(e)(2) and the Type B deficiency CCR 87303(i) have been cleared.
Aug 5, 2025OtherClean
This was a Plan of Corrections inspection following deficiencies cited on 05/21/2025. The inspection revealed immediate health and safety concerns regarding hot water temperature controls, which exceeded safe limits. Additionally, the facility was found to be non-compliant with requirements for signal system installation in all resident units.
Ownership & Operations
Who Operates This Facility
Pacifica Newport Mesa LLC; Newport Mesa Mgr LLC
ROSE NAKADAIRA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit newportmesaseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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