Loading EveryPlace content…
Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 57 Google reviews
Email South Coast Post Acute to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · Staff turnover reported at 24%
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Families considering South Coast Post Acute should be aware of significant discrepancies between the highly praised rehabilitation therapy and serious allegations of patient neglect. While some reviewers highlight exceptional progress in speech and physical therapy, multiple others report dangerous incidents involving patient falls, medication delays, and inadequate supervision.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
The owner uses templated, boilerplate language that avoids addressing specific allegations of neglect or medical errors. Instead, the responses pivot to promotional statements about the facility's accreditation and staff credentials.
Personalized based on this facility's data
Key Review Excerpts
“Just after two weeks of therapies with the speech therapist Lucie Trulock, I started eating purée food and drank water with a tea spoon. After five weeks of therapies, I am able to eat three meals a day.”
“My mother was sent to South Coast Post Acute in Santa Ana for recovery after heart surgery, and during her stay she fell three times due to the negligence and lack of supervision of the nursing staff.”
“The nurses are nice, but are forgetful. If you ask them for something. You have to ask him about ten times.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
South Coast Post Acute has concerning patterns of repeated violations with 35 complaint-triggered deficiencies, indicating families have filed reports about care issues. The facility persistently struggles with abuse prevention and protection, medication management, and infection control across multiple surveys. Recent violations as late as October 2025 show ongoing problems with abuse protection and care planning, suggesting these serious issues have not been adequately resolved despite correction claims.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
South Coast Post Acute
for profit
Windsor
22 facilities nationwide
Chain avg rating: 2.4/5 · Rank 94 of 188
Owners
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit southcoastpostacute.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
South Coast Global Medical Center D/p Snf
< 1 miNursing Home · Santa Ana, CA
Plaza Healthcare Center
< 1 miNursing Home · Santa Ana, CA
Ivy Terrace at Santa Ana
1.8 miAssisted Living · Santa Ana, CA
St. Francis Home
2.4 miAssisted Living · Santa Ana, CA
Fountain Valley Post Acute
2.5 miNursing Home · Fountain Valley, CA
Newport Mesa Senior Living
2.7 miAssisted Living · Costa Mesa, CA