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Nursing HomeMedicaid Investigative

Ivy Park Post Acute

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5609 Fifth Avenue, Shadyside · Pittsburgh, PA 15232150 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 31 Google reviews

5
4
3
2
1
Ivy Park Post Acute Nursing Home in Pittsburgh, PA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (25 vs median 8.0)
  • High staff turnover (65%)
  • High RN turnover (76%)

Bottom 25% in PA · Below recommended RN staffing · Worst in PACS GROUP chain · No penalties on record

Source: Medicare data

What this means for your family

While the rehabilitation team is frequently highlighted as a strength, the facility struggles with significant consistency issues regarding patient care and hygiene. If you are considering this facility, I strongly recommend conducting an unannounced visit to observe the cleanliness of the halls and the responsiveness of the staff during off-peak hours.

Google Reviews

Google Reviews

31 reviews on Google
Ivy Park Post Acute is a facility currently undergoing a significant transition under new ownership, resulting in highly polarized experiences. While some families praise the rehabilitation team and recent improvements in leadership, others report severe concerns regarding patient neglect, poor hygiene, and inadequate staffing levels. The building itself is frequently described as old and in need of maintenance, which remains a consistent point of contention for visitors.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean2.0ActivitiesN/AMedsN/AMemoryN/AComms4.0Value7.0

Strengths

  • Dedicated rehabilitation therapy team
  • Responsive new management
  • Professional and caring front-line staff

Concerns

  • Poor hygiene and lack of regular patient rounds (mentioned by 3 reviewers)
  • Inadequate staffing and slow response times (mentioned by 3 reviewers)
  • Building maintenance and worn-out facilities (mentioned by 4 reviewers)
  • Poor communication regarding patient health and facility outbreaks (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.52024(8)2.42025(9)3.22026(17)

Distribution · 34 analyzed

5
16
4
4
3
0
2
3
1
11

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has been undergoing some management changes recently; how has this impacted the daily routines and care coordination for residents?
  • 2With the current focus on facility improvements, what specific steps are being taken to ensure the building environment and resident living areas are kept clean and well-maintained?
  • 3Given the importance of timely assistance, could you walk me through your process for monitoring call lights and ensuring staff are available to respond to resident needs promptly?
  • 4Communication is so important to our family; how do you keep families updated on changes in a resident’s health status or any facility-wide health protocols?
  • 5I see you have a dedicated rehabilitation team; how do they collaborate with the nursing staff to ensure a resident's progress is consistent throughout the day?
  • 6What does a typical day look like for a resident here in terms of social engagement and activities outside of their scheduled therapy sessions?

Personalized based on this facility's data


Key Review Excerpts

The staff does an incredible job rehabilitating patients. The therapists and nurses are well-trained. The place is old and could use some touching up, but the staff is making the most of it.

Long-term resident's family · 2026★★★★★

When we were searching for rehab/post acute facilities about 2 months ago, reviews of most places were horrible, including Ivy Park. Insurance dictated available facilities and we had to put our faith in the hands of staff. Thankfully, Ivy Park proved to be an OK place for our loved one.

Rehab patient family member · 2026★★★★

Do not send any loved ones here. Promise the world yet this place allowed my father to fall multiple times and then put him diapers making him incontinent.

Long-term resident's family · 2026☆☆☆☆
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.45hrs
60%
Registered nurses for medical care
Total Nursing
3.30hrs
80%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
68%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.5%
Worse than Avg
Here
17.5%
US
12.1%
PA
8.3%
Allegheny
7.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
19.5%
PA
19.9%
Allegheny
15.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility94.7%
Better than Avg
Here
94.7%
US
93.4%
PA
87.1%
Allegheny
87.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
14.4%
PA
17.5%
Allegheny
16.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
15.3%
PA
18.4%
Allegheny
17.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.5%
Mixed vs Avgs
Here
21.5%
US
19.4%
PA
26.0%
Allegheny
25.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility43.7%
Worse than Avg
Here
43.7%
US
79.8%
PA
68.7%
Allegheny
67.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility63.9%
Worse than Avg
Here
63.9%
US
81.8%
PA
69.2%
Allegheny
70.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
PA
1.4%
Allegheny
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

30deficiencies
1penalties
Well above state avg (10.1)
32 complaint-triggered

This facility shows concerning patterns with 105 deficiencies across 12 surveys and families filing numerous complaints. The most persistent problems involve maintaining a safe and comfortable environment for residents, medication management, infection control, and nursing staff training. While the facility corrects issues when cited, they recur across multiple surveys, particularly around food safety which has been problematic for three consecutive years.

Apr 29, 2026Complaint
1
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Apr 16, 2026Complaint
3
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

Mar 18, 2026Complaint
1
0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Jan 9, 2026Complaint
4
0678Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0865Potential for harm · IsolatedCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

Sep 3, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Jun 27, 2025Routine
24
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Federal Penalties

Fine

Jan 9, 2026

$14,069

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ivy Park Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

280 facilities nationwide

Chain avg rating: 2.9/5 · Rank 223 of 260 (Worst)

Ownership & Management

Key personnel

Truist5% or Greater Mortgage InterestApt, FrederickManaging Control - Governing BodyJergensen, JoshuaManaging Control - Governing BodyMitchell, JohnManaging Control - Governing BodyApt, FrederickManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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