John J Kane Regional Center-Gl
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 53 Google reviews
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What this means for your family
While some families have had positive experiences with the social work department, the recent trend of reviews indicates significant concerns regarding patient hygiene and staff responsiveness. We strongly recommend that you visit the facility unannounced and ask specifically about their protocols for call-light response times and skin integrity monitoring.
Google Reviews
Google Reviews
53 reviews on Google“John J Kane Regional Center-Gl receives highly polarized feedback, with some families praising the attentive care and professional social work, while others report serious concerns regarding neglect and poor communication. Critical issues cited by multiple reviewers include slow response times for basic needs, hygiene failures, and unprofessional conduct by some staff members. Prospective families should be aware of these significant inconsistencies in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Professional and helpful social work staff
- Some units provide attentive and caring nursing
- Clean facility environment reported by some visitors
Concerns
- Slow response times to call buttons and basic needs (mentioned by 3 reviewers)
- Poor hygiene and lack of cleanliness in patient care (mentioned by 3 reviewers)
- Unprofessional or inattentive staff behavior (mentioned by 4 reviewers)
- Inadequate communication regarding resident status or incidents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the size of the facility with 255 residents, what specific protocols are in place to ensure that call buttons are answered promptly and that residents receive timely assistance with their daily needs?
- 2I understand that maintaining a high standard of hygiene is critical; could you walk me through your daily routine for ensuring resident cleanliness and room sanitation?
- 3How does your nursing and support staff maintain consistent communication with families regarding a resident's daily status, especially if there is a change in their health or an unexpected incident?
- 4With recent feedback regarding the dining experience, could you share how you are working to improve the quality and variety of meals served to residents?
- 5Since I’ve heard great things about your social work department, how do they collaborate with the nursing team to ensure that the staff is providing attentive and personalized care to each resident?
- 6What steps are taken to ensure that staff members remain engaged and professional throughout their shifts, particularly in maintaining a supportive and positive environment for the residents?
Personalized based on this facility's data
Key Review Excerpts
“My aunt was a patient for 5 years on the 3B unit. All the staff assigned to her care were attentive and caring. I received detailed updates on her status on a regular basis and they were always receptive to my input.”
“I can say that it was not dirty but the care was horrible, he left with bedsores on his bottom and feet, that I had to bring to their attention. We removed him because he got a black eye, one of the staff hit him in the eye.”
“My Dad was in this place. It is terrible staff was inattentive and not caring. He waited over 4 hours for someone to go to the restroom. The therapists were not nice. His food was always cold.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing concerns with recurring fire safety issues, care quality, and accident prevention appearing across multiple surveys, including some problems that prompted family complaints. Fire safety deficiencies (smoke barriers, sprinkler systems, electrical grounding) persist from 2023 through 2025, while care quality issues include problems with daily living assistance and accident hazards that families have reported. Although the facility corrects violations when cited, the pattern of repeated deficiencies in critical safety areas suggests systemic challenges that warrant careful consideration during your visit.
Apr 6, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 25, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 6, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jun 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 26, 2024Routine8
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Sep 8, 2023Routine11
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
John J Kane Regional Center-Gl
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit alleghenycounty.us
Medicare data downloads
Original nursing home datasets
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