Limited public data on Forbes Road Residence. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 104 Google reviews
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Every family's needs are unique. We encourage you to visit Forbes Road Residence in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families may find a divide in experiences here, as some visitors praise the compassionate, helpful administrative staff and the welcoming atmosphere. However, there are serious, recurring allegations regarding neglect, including unaddressed hygiene needs, missed medications, and poor cleanliness. While some reviews highlight a clean and pleasant environment, others describe a facility that is outdated and struggling with odors and sanitation.
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This facility rarely responds to reviews.
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Key Review Excerpts
“Wow, Daisy Ocasio went the extra extra mile to gather the necessary data and get the approvals in order for my elderly mother to be accepted into her facility.”
“My husband is comfortable here. The staff is compassionate ,,,Dante is wonderful. My husband thinks he's his son! Im ok with that.”
“My family member is currently there and the nurses told her it don’t matter how many times she rings it won’t change the end results. She is currently laying in urine and no one will change her I am furious!”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, the Forbes Road Residence underwent 31 inspections, resulting in 13 clean reports and 45 recorded violations. Findings from these inspections included issues regarding improper storage of medications and personal records, as well as lapses in required documentation and regulatory postings.
A piece of the porcelain sink was broken and missing around the drain in the shower room.
A one-gallon bottle of soy sauce was stored on the floor to prop open a door.
A brown dried substance was found in the refrigerator crisper drawer, and the microwave contained food crumbs and dried substances.
Emergency telephone numbers were not posted on or by two specific telephones in the facility.
Live and dead bed bugs were observed on resident bed linens and mattress.
The home's boiler certificate expired on 11/4/22, and both boilers and the deaerator tank were inoperable due to extensive disrepair.
The home failed to report a 37-day electricity termination notice to the Department within the required 24-hour timeframe.
No deficiencies are reported in this inspection record.
Resident #1's contract did not include a fee schedule specifying the actual amount of allowable resident charges for available services.
Multiple training records, including diabetic and CPR training, lacked required details such as course content, source, and length.
Resident #1's contract did not specify the charges for holding a bed during hospitalization or extended absences.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
The window in the first common bathroom was missing a screen.
The first shared bathroom lacked curtains, blinds, or other window coverings to ensure resident privacy.
A direct care staff member's criminal background check was not completed through the Pennsylvania State Police 'E-Patch' system.
Sanitary issues were noted including a stained shower curtain, dusty blinds, a dirty freezer compartment, and a lack of soap and paper towels in a bathroom.
Forbes Personal Care LLC
for profit
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