Ivy Park at Simi Valley
Families consistently rate this highly — reviewers highlight clean and luxurious facility. Schedule a visit to confirm the fit.
based on 27 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking a high-end, clean, and beautiful environment with exceptional dining and memory care compassion. However, if your loved one has limited mobility, you must specifically inquire about response times for toileting and nighttime assistance, as some families have reported significant delays.
Google Reviews
Google Reviews
27 reviews on Google“Families generally praise the facility for its beautiful, clean, and luxurious environment, often comparing it to a high-end hotel. While many reviewers highlight the compassionate memory care staff and excellent dining, there are serious concerns regarding delayed response times for toileting and inconsistent staff training for certain assistants.”
Quality Themes
Tap a score for detailsStrengths
- Clean and luxurious facility
- Compassionate memory care staff
- High-quality dining and food variety
- Beautiful outdoor and common areas
Concerns
- Delayed assistance with basic needs (toileting/bedtime)
- Staff training and inconsistent service quality (mentioned by 2 reviewers)
- High staff turnover in recent months
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to positive reviews, often naming specific staff members mentioned by the reviewer. They also demonstrate professional accountability by addressing negative feedback with empathy and introducing new leadership to signal change.
Questions for Your Tour
- 1The dining options mentioned in recent feedback look wonderful; could you tell us more about how the menu variety is planned and how residents can request specific preferences?
- 2We noticed how much care goes into maintaining the beautiful outdoor and common areas; how do these spaces integrate into the daily social activities for residents?
- 3With the focus on compassionate memory care here, what specific training programs do you provide to ensure staff are prepared for the unique needs of residents with cognitive decline?
- 4How do you ensure that staff responsiveness remains consistent, particularly during the busier evening hours or when residents need assistance with basic personal care?
- 5What is the protocol for managing medical emergencies or sudden changes in health during the overnight hours?
- 6It's great to see the management team is so engaged in responding to community feedback; how does that communication loop help improve the daily experience for the residents?
Personalized based on this facility's data
Key Review Excerpts
“My husband has now been in memory care for 2 an... Elizabeth met with me. What a kind, compassionate human being. She showed me along Vanat, and Dina what a loving, caring community Ivy Park is.”
“The place is luxurious. But my dad (81yro) says that some of the assistants leave much to be desired as they seem to need more training on how to do their assignments.”
“Unless your elder can see or walk, I wouldn’t put them here. My wheelchair bound mother had to wait sometimes upwards around 45 min to be toileted as an example where she would call me at home and I would contact the front desk.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 23, 2026Follow-up
The inspection was a Case Management visit conducted in conjunction with a complaint investigation. The primary deficiency found relates to the failure to submit a required Unusual Incident/Injury Report (LIC 624) to CCL within the mandated seven-day timeframe following a resident's hospital visit. This is classified as a Type B deficiency, indicating a recordkeeping lapse that requires correction.
The facility failed to furnish required reports, specifically an Unusual Incident/Injury Report (LIC 624), to CCL within seven days of the resident's hospital visit. This is a recordkeeping violation that could impact the care of the resident.
Jan 23, 2026Complaint
The inspection was a Case Management visit conducted in conjunction with a complaint investigation. The primary deficiency found relates to the failure to submit a required Unusual Incident/Injury Report (LIC 624) to CCL within the mandated seven-day timeframe following a resident's hospital visit. This is classified as a Type B deficiency, indicating a recordkeeping lapse that requires correction.
Residents shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. (3) To be free from abuse or other actions of a punitive nature. This requirement was not met as evidenced by staff observing R2 speaking inappropriately to R1 on several occasions.
Jan 16, 2026ComplaintCleanReport
This report details a complaint investigation conducted following an initial visit on 01/08/2026. Three allegations were investigated: staff communication with responsible parties, visitor access, and incident reporting. All three allegations were ultimately deemed 'Unsubstantiated' based on the evidence reviewed during the investigation.
Oct 20, 2025ComplaintCleanReport
This report details a complaint investigation regarding facility care for a resident. The investigation reviewed past allegations and gathered evidence from multiple sources, including medical records and staff interviews. Ultimately, the department found insufficient evidence to support the allegations of neglect or lack of care at this time.
Oct 20, 2025ComplaintCleanReport
This report details the findings of a complaint investigation regarding resident hygiene and clothing care. The allegations concerning inadequate hygiene and clothing care were reviewed, and the department found insufficient evidence to support these claims. Consequently, no citations were issued at this time.
Oct 14, 2025ComplaintCleanReport
This report details a complaint investigation regarding allegations of staff stealing resident's personal items. The investigation found insufficient evidence to support the allegation, and the matter was deemed Unsubstantiated at this time. No specific deficiencies were cited in the report.
Aug 13, 2025ComplaintCleanReport
This report details a complaint investigation conducted regarding staff ensuring resident grooming needs were met. The allegation was reviewed through interviews and record examination, and the Department found insufficient evidence to substantiate the claim. Consequently, no deficiencies were cited in this report.
Jun 5, 2025ComplaintCleanReport
This report details a complaint investigation concerning allegations of neglect, lack of care, and supervision, as well as failure to meet incontinence and dietary needs. All three allegations were reviewed and subsequently deemed 'Unsubstantiated' based on the evidence gathered during the investigation.
Ownership & Operations
Who Operates This Facility
Well Oak Tenant Llc;oakmont Management Group LLC
BOGOYEVAC, LEA
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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