Canyon Trails at Topanga Senior Living
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 41 Google reviews

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What this means for your family
Canyon Trails offers a beautiful environment and a staff that is frequently described as exceptionally loving and attentive. However, because some families have reported serious concerns regarding hygiene and resident supervision in the memory care unit, you should specifically ask for a tour during shift changes and inquire about their protocols for monitoring resident hygiene.
Google Reviews
Google Reviews
41 reviews on Google“Canyon Trails is widely praised by families for its compassionate, hands-on staff and its beautiful, well-maintained, and clean facility. While many reviewers highlight the high quality of memory care and engaging social activities, some families have raised serious concerns regarding hygiene, staffing responsiveness, and communication during critical care periods.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Beautiful, clean, and well-appointed facility
- Engaging social activities and events
- Strong culture of resident engagement
Concerns
- Issues with resident hygiene and unattended care (mentioned by 2 reviewers)
- Unpleasant odors in memory care areas (mentioned by 2 reviewers)
- High cost and lack of insurance acceptance
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
The owner uses a mix of slightly personalized acknowledgments and highly templated responses. While the first response engages with specific details, the subsequent responses rely on generic pleasantries that do not deeply address the reviewer's unique context.
Questions for Your Tour
- 1We've heard such wonderful things about the compassionate caregiving staff here; how do you ensure that level of attentive care remains consistent for every resident?
- 2With such a beautiful and well-appointed facility, what specific steps does your housekeeping team take to ensure all common areas and resident rooms stay fresh and clean?
- 3Could you tell us more about the social calendar and how you foster a strong culture of resident engagement through your daily activities?
- 4How does the care team manage hygiene routines and personal care to ensure no resident's needs go unattended during busy shifts?
- 5In the event of a medical emergency or a change in health status after hours, what is the specific protocol for getting immediate assistance?
- 6Since we are evaluating our long-term budget, can you help us understand the total value of the services included in the monthly cost and what is not covered by insurance?
Personalized based on this facility's data
Key Review Excerpts
“Canyon trails sets the bar for all other ( ALF) It starts with the culture. I can honestly and say this team genuinely cares about the residence.”
“Canyon Trails was head and shoulders above every facility in our price range -- and on par with those that weren't in most ways. It is gorgeous, clean and well appointed.”
“The reading of the Haggadah, the homemade dinner and desserts… so much care and attention was put into all of the details to make everyone feel special and have a wonderful holiday.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 6, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 29, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Dec 23, 2025ComplaintClean
This report details a complaint investigation conducted on 12/23/2025, following an initial visit on 11/26/2024. Four allegations were investigated: foul odors, food quality, safeguarding belongings, and restricting grooming items. All four allegations were found to be unsubstantiated based on observations and staff/resident interviews.
Oct 31, 2025OtherClean
This was an unannounced Case Management visit to follow up on a Special Incident Report (SIR) regarding a resident's attempted elopement. The facility management was cooperative, and the LPA observed that the facility has taken significant corrective actions, including installing additional hatch locks and security alarms on all sliding doors. No deficiencies were issued during this visit.
Sep 18, 2025InspectionClean
The facility underwent a required Annual Inspection on September 18, 2025. The inspection covered the physical plant, kitchen, common areas, and resident rooms. No deficiencies were cited during this visit, and the report explicitly states that no health and safety hazards were noted.
Aug 27, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 28, 2025ComplaintClean
This report details a complaint investigation regarding an alleged unlawful eviction. The investigation found that the facility properly issued the eviction notice due to non-payment of rent, and therefore, the allegation was deemed Unsubstantiated. No specific deficiencies were cited in the report.
May 28, 2025ComplaintClean
This report details a complaint investigation regarding an alleged unlawful eviction. The investigation found that the facility properly issued the eviction notice due to non-payment of rent, and therefore, the allegation was deemed Unsubstantiated. No specific deficiencies were cited in the report.
Ownership & Operations
Who Operates This Facility
Canoga Park Sh LLC; Integral Senior Living Mgt
SUSAN WEISBARTH
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit canyontrailssl.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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