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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 41 Google reviews
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Public Google reviewers rate Canyon Trails at Topanga Senior Living highly. Reviewers highlight: compassionate and attentive caregiving staff, beautiful, clean, and well-appointed facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Canyon Trails is widely praised by families for its compassionate, hands-on staff and its beautiful, well-maintained, and clean facility. While many reviewers highlight the high quality of memory care and engaging social activities, some families have raised serious concerns regarding hygiene, staffing responsiveness, and communication during critical care periods.
Quality Themes
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Distribution · 46 analyzed
The owner uses a mix of slightly personalized acknowledgments and highly templated responses. While the first response engages with specific details, the subsequent responses rely on generic pleasantries that do not deeply address the reviewer's unique context.
Personalized based on this facility's data
Key Review Excerpts
“Canyon Trails was head and shoulders above every facility in our price range -- and on par with those that weren't in most ways. It is gorgeous, clean and well appointed.”
“The reading of the Haggadah, the homemade dinner and desserts… so much care and attention was put into all of the details to make everyone feel special and have a wonderful holiday.”
“I've been a visiting nurse coming to this facility for a long time and I always find the med techs, Jennifer and Kevin, and wellness director, Lilliana to be very on top of what is going on with each resident.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
This report details a complaint investigation conducted on 12/23/2025, following an initial visit on 11/26/2024. Four allegations were investigated: foul odors, food quality, safeguarding belongings, and restricting grooming items. All four allegations were found to be unsubstantiated based on observations and staff/resident interviews.
This was an unannounced Case Management visit to follow up on a Special Incident Report (SIR) regarding a resident's attempted elopement. The facility management was cooperative, and the LPA observed that the facility has taken significant corrective actions, including installing additional hatch locks and security alarms on all sliding doors. No deficiencies were issued during this visit.
The facility underwent a required Annual Inspection on September 18, 2025. The inspection covered the physical plant, kitchen, common areas, and resident rooms. No deficiencies were cited during this visit, and the report explicitly states that no health and safety hazards were noted.
COMPLAINT INVESTIGATION REPORT
This report details a complaint investigation regarding an alleged unlawful eviction. The investigation found that the facility properly issued the eviction notice due to non-payment of rent, and therefore, the allegation was deemed Unsubstantiated. No specific deficiencies were cited in the report.
This report details a complaint investigation regarding an alleged unlawful eviction. The investigation found that the facility properly issued the eviction notice due to non-payment of rent, and therefore, the allegation was deemed Unsubstantiated. No specific deficiencies were cited in the report.
Canoga Park Sh LLC; Integral Senior Living Mgt
SUSAN WEISBARTH
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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