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Assisted Living

Valley Silvertown

Families consistently rate this highly — reviewers highlight warm and attentive nursing and care staff. Schedule a visit to confirm the fit.

6833 Fallbrook Ave, West Hills · West Hills, CA 91307183 bedsLicensed & Active
Google rating
4.3/5

based on 52 Google reviews

5
4
3
2
1
Valley Silvertown Assisted Living in West Hills, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize a clean, social, and highly attentive caregiving staff. However, because of recent reports of significant rent increases following a change in ownership, you should request a clear, written breakdown of all monthly fees and any potential upcoming price adjustments before committing.

Google Reviews

Google Reviews

52 reviews on Google
Families considering Valley Silvertown will find a facility highly praised for its warm, welcoming staff and exceptionally clean, well-maintained environment. While recent reviews highlight significant improvements and a lovely atmosphere with great activities, some older reviews and a recent transition period raised serious concerns regarding sudden rent increases and changes in management quality.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities9.0MedsN/AMemoryN/AComms8.0Value3.0

Strengths

  • Warm and attentive nursing and care staff
  • Immaculate and well-maintained facilities
  • Engaging social activities and programs
  • Beautiful outdoor gardens and recreational areas

Concerns

  • Significant rent increases following ownership change (mentioned by 2 reviewers)
  • Inconsistency in food quality and service (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(3)'20(5)'22(2)'24(23)'26(1)

Distribution · 56 analyzed

5
43
4
3
3
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9

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how attentive the nursing staff is here; how do you ensure that level of personalized care remains consistent across all shifts?
  • 2The gardens and outdoor spaces look beautiful; what kind of daily activities or social programs are available to help residents enjoy those areas?
  • 3Could you walk us through the protocol for handling a medical emergency or a sudden change in health during the overnight hours?
  • 4We noticed the facility is exceptionally well-maintained; what is your team's routine for ensuring the common areas and resident rooms stay so immaculate?
  • 5Regarding the dining experience, how do you manage menu variety and ensure consistent food quality for every meal?
  • 6With the recent changes in ownership, how has the facility's approach to long-term pricing and resident value evolved?

Personalized based on this facility's data


Key Review Excerpts

My mom is pretty frail and needs a LOT of help in day to day living but the staff here are as caring, patient, helpful and cheerful as you could possibly hope for.

Family of a resident · 2024★★★★★

The facility was really clean and well maintained. They have a beautiful outdoor garden for the residents and manny activities for the residents to do.

Family of a resident · 2024★★★★★

The community is clean smells good and there are always beverages in the lobby and delicious home cooked meals from Chris the chef who sets a beautiful dining room.

Family of a resident · 2021★★★★★
Source: 52 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

16total
4 Type A— immediate health risk
4 Type B— non-compliance
Clean record— no deficiencies found
Apr 17, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Apr 10, 2026Other
Clean

FACILITY EVALUATION REPORT

Apr 9, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Dec 4, 2025Other
Clean

The inspection identified multiple deficiencies, including several Type A violations related to safety and resident rights, such as an unsecured emergency exit and improper placement of a bedridden resident. Additionally, Type B deficiencies were noted concerning the improper issuance of an eviction notice and providing incorrect guidance regarding resident medication management. All cited deficiencies were addressed with plans of correction, and the report indicates that some issues were cleared during the visit.

Dec 4, 2025Complaint
Clean

The inspection identified multiple deficiencies, including several Type A violations related to safety and resident rights, such as an unsecured emergency exit and improper placement of a bedridden resident. Additionally, Type B deficiencies were noted concerning the improper issuance of an eviction notice and providing incorrect guidance regarding resident medication management. All cited deficiencies were addressed with plans of correction, and the report indicates that some issues were cleared during the visit.

Nov 6, 2025Other
Clean

The facility underwent an unannounced case management visit prompted by an incident report regarding a resident leaving the premises. The Licensing Program Analyst reviewed records and interviewed the administrator, concluding that the facility provided sufficient supervision based on the resident's self-responsible status. No immediate health or safety concerns were observed during the visit.

Oct 2, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Aug 21, 2025Other
Clean

The facility underwent an unannounced Case Management visit to check on two newly admitted residents. The Licensing Program Analyst observed that both residents were in good condition, their rooms were sanitary, and accommodations were comfortable. Both residents reported that their needs are currently being met, and no deficiencies were cited in the report.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Valley Silvertown INC

Administrator

ODEN, STEPHANIE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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