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Assisted Living

Ivy Park at Sabre Springs

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.

12515 Springhurst Drive, Sabre Springs · San Diego, CA 92128100 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.8/5

based on 50 Google reviews

5
4
3
2
1
Ivy Park at Sabre Springs Assisted Living in San Diego, CA — Street View
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What this means for your family

This facility is an excellent choice for families prioritizing high-quality dining and a warm, communicative staff. While the community has seen significant improvements under new management, you should verify current staffing levels and ensure all medical deliveries are directed to the correct updated address.

Google Reviews

Google Reviews

50 reviews on Google
Families considering Ivy Park at Sabre Springs can expect a warm, home-like environment with highly praised dining services and a compassionate, attentive staff. While many reviewers highlight significant improvements following a management change, some past concerns regarding staffing levels during health crises and address inaccuracies on maps should be verified.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities8.0MedsN/AMemory8.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing and care staff
  • High-quality dining and excellent food presentation
  • Beautifully maintained and modern facilities
  • Strong leadership and communicative management

Concerns

  • Staffing shortages during health outbreaks
  • Inaccurate address information on Google Maps

Rating Trends

Tap a year to see what changed

2345.0'17(1)5.05.0'20(2)5.03.7'22(3)4.85.0'24(2)5.0'25(2)

Distribution · 51 analyzed

5
46
4
1
3
3
2
1
1
0
32 reviews posted between Feb 13, 2023Feb 24, 2023 · 32 were 5-star
20 reviews posted between Feb 20, 2023Feb 24, 2023 · 20 were 5-star

How They Respond to Reviews

93%response rate
Generic

The owner relies heavily on repetitive, templated responses that use nearly identical phrasing for almost all 5-star reviews. While they occasionally personalize a name or a specific detail like 'dining experience,' the core of the message remains a copy-paste template.

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about the menu variety and how much input residents have in daily meals?
  • 2The facility looks beautifully maintained; how does the management team ensure the modern amenities stay top-notch for the residents?
  • 3We noticed the management team is very engaged in communicating with the community; how often can we expect updates regarding my parent's care and facility news?
  • 4How does the nursing staff manage care transitions or staffing levels during periods of high illness or health outbreaks to ensure everyone stays safe?
  • 5What kind of daily activities or social outings are planned to help residents stay active and connected with one another?
  • 6In the event of a medical emergency after hours, what is the specific protocol for getting immediate care for a resident?

Personalized based on this facility's data


Key Review Excerpts

The medical staff has been wonderful and very communicative with us when something is happening. We are very appreciative of their efforts and support. The food is deliciously presented on nice table settings.

Long-term resident's family · 2025★★★★★

Since the change, there have been numerous improvements. The former executive director from Sunrise is gone. The residents are much happier. The service has improved. The food is better and served in a timely manner most of the time.

Long-term resident's family · 2023★★★☆☆

As a mobile physician, I love coming to the community. The staff are an extra pair of eyes and ears that help me better take care of the residents there and truly are an extension of my care.

Mobile Physician · 2023★★★★★
Source: 50 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

12total
7deficiencies
7 Type B— non-compliance
Mar 24, 2026Other
CleanReport

The facility underwent an unannounced Required Annual Inspection. The inspection noted that the facility was clean, sanitary, and in good repair, with all required safety equipment and supplies observed to be in working order. No deficiencies were cited during the inspection.

Jan 28, 2026Complaint

The report details two separate complaint investigations conducted on the facility. The first investigation found the allegation regarding phone calls to be substantiated, citing a deficiency related to personal rights. The second investigation regarding visitor access was found to be unsubstantiated.

Type BCCR 87468.1(a)(14)

The facility failed to meet the requirement that residents must have the right to make and receive confidential calls. This was evidenced by the complaint allegation.

Nov 19, 2025Other
CleanReport

The facility underwent an unannounced Case Management Visit following a self-report from a resident. The Licensing Program Analyst conducted a wellness check and interviewed staff and residents. No deficiencies were cited or observed during this inspection.

Oct 1, 2025Complaint

The investigation found multiple substantiated allegations related to staff conduct and resident care. Deficiencies cited include failures to maintain resident dignity, provide adequate personal assistance, and ensure sufficient supervision. All cited deficiencies were classified as Type B (non-compliance), indicating systemic issues requiring corrective action.

Type BCCR 87468.1(a)(1)

Residents must be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met, as evidenced by staff exhibiting yelling, rough handling, mocking, and improper care protocols.

Type BCCR 87468.1(a)(1)

Licensee did not ensure residents were accorded dignity in their personal relationships with staff. This posed a potential personal rights risk to 96 of 96 persons in care.

Type BCCR 87464(f)(4)

Basic services must include personal assistance and care as needed. This was not met, as evidenced by inadequate response to call buttons and general lack of assistance.

Type BCCR 87464(f)(4)

Licensee did not ensure resident personal assistance was met as needed. This posed a potential safety risk to 96 of 96 persons in care.

Type BCCR 87468.2(a)

Residents must have care, supervision, and services that meet their individual needs and are delivered by sufficient staff. This was not met due to observed staff sleeping on shift and general lack of adequate supervision.

Jul 9, 2025Follow-up
CleanReport

The facility underwent an unannounced Case Management Visit to amend a case management report from a previous visit. The report explicitly states that no deficiencies were cited or observed during this visit.

Jul 8, 2025Other

This was an unannounced Case Management Visit conducted in response to a self-reported incident regarding staff mishandling of resident care. While no immediate health or safety issues were identified during the wellness check, one Type B deficiency was cited related to resident personal rights. The facility has developed a Plan of Correction and the Executive Director committed to retraining staff.

Type BCCR 87468.1(a)(3)

Residents must be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature. Evidence showed a failure to ensure one resident was free from such actions, posing a safety risk.

May 22, 2025Complaint
CleanReport

This report details an investigation into complaints regarding facility door disrepair and privacy violations. The investigator found that the allegations were unsubstantiated based on facility visits, staff interviews, and records review. No deficiencies were cited in this report.

May 22, 2025Complaint
CleanReport

This report details an investigation into complaints regarding facility door disrepair and privacy violations. The investigator found that the allegations were unsubstantiated based on facility visits, staff interviews, and records review. No deficiencies were cited in this report.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Transformer Opco Llc;oakmont Management Group LLC

Administrator

DAYNES, ROBERT

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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