Public Google reviewers rate this highly and often mention compassionate memory care team. Schedule a visit to confirm the fit.
based on 39 Google reviews
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Public Google reviewers rate Ivy Park at Cathedral Hill highly. Reviewers highlight: compassionate memory care team, professional and helpful sales/marketing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its high-quality memory care, professional sales/marketing staff, and elegant, well-maintained environment. However, significant concerns exist regarding financial transparency, specifically regarding unexpected billing increases and complex notice requirements for respite stays.
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Distribution · 48 analyzed
The owner provides highly personalized and empathetic responses to detailed reviews, often naming specific staff members mentioned by the reviewer. For negative reviews, they transition from generic apologies to high-level professional intervention, sometimes providing direct contact information for executives.
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Key Review Excerpts
“Before my sister’s passing, The Ivy at Cathedral Hill helped protect quality of life for both me and my sister in her final months.”
“I was told studio would be $7692 and to expect about (estimate) $300 per month in care charges. I allowed in my mind for somewhat higher care (because it was an estimate) but the bill was $13,914, automatically withdrawn, with no detail or explanation”
“The caregivers at Ivy Park approach the residents with respect, compassion, and open-heartedness, which we have learned is tragically rare in memory-care facilities.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The facility underwent a 1-year required inspection on February 26, 2026. The Licensing Program Analyst observed the physical plant, toured random rooms, and reviewed staff and resident files. No deficiencies were cited during this visit.
The facility underwent an Annual 1-year required inspection on 02/25/2026. Two deficiencies were cited, both classified as Type A, indicating immediate health or safety risks. The primary issues relate to improper storage of medications (transferring containers) and the absence of a required medication for a resident.
This report details the findings of a complaint investigation conducted on February 18, 2026. The allegations regarding communicable disease spread, safeguarding personal belongings, and missed medical appointments were reviewed. The investigation concluded that the allegations were unsubstantiated due to a lack of preponderance of evidence.
The facility was visited for a follow-up regarding a self-reported incident involving a resident. The Licensing Program Analyst interviewed staff and reviewed records. No deficiencies were cited during this visit, and the LPA requested follow-up documentation by 2/6/2026.
The inspection was a follow-up visit conducted in response to a complaint. The primary finding was a Type B deficiency related to the admission of a fall-risk resident without an established fall prevention plan. The report notes that a Plan of Correction was previously provided for this citation, and the deficiency was cleared during the visit, although the citation remains recorded.
The inspection was a follow-up visit conducted in response to a complaint. The primary finding was a Type B deficiency related to the admission of a fall-risk resident without an established fall prevention plan. The report notes that a Plan of Correction was previously provided for this citation, and the deficiency was cleared during the visit, although the citation remains recorded.
The unannounced visit was conducted in response to a complaint received on 10/14/2025. The primary deficiency found relates to medication management, specifically the provision of medications without a physician's order and failure to properly log or follow up on these medications. This constitutes a Type B deficiency concerning residents' personal rights.
Coventry Subtenant Lp;oakmont Management Group LLC
ELLA FRICK
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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