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Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 227 Google reviews
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California Pacific Medical Ctr- Davies Campus Hosp has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptional physical and occupational therapy teams and compassionate and skilled icu and surgical doctors. Review the component ratings and current source records before deciding.
Families considering this facility will find highly praised rehabilitation, physical, and occupational therapy teams that are described as professional and life-changing. However, significant concerns exist regarding billing transparency, with multiple reviewers reporting unexpected and much higher costs than initially quoted. While many patients praise the clinical expertise, there are recurring reports of understaffing and occasional unprofessionalism among certain nursing and security staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 210 analyzed
The owner provides personalized responses that address reviewers by name and acknowledge specific details of their experiences. For negative reviews, they consistently offer concrete escalation paths, such as direct contact information for billing or patient relations teams.
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff, therapists and doctors who took care of my dad who was covering from a stroke are excellent! Thanks to everyone on his months long recovery team”
“I can’t say enough about this great rehabilitation center, Camp Davies. In April, I spent 4 weeks in UCSF hospital for major back surgery and then 2 weeks at Camp Davies! Excellent, clean facility with a staff that was above and beyond.”
“The billing department misled me and I was saddled with a bill that was 3 x more expensive than the initial estimate I was quoted. BEWARE!”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
1
measures
2
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has significant recurring safety concerns that appear across multiple surveys, particularly with fire safety systems including smoke barriers, fire alarms, and sprinkler maintenance, as well as ongoing emergency preparedness deficiencies. Additional issues include medication management, food safety, and infection control problems. While all deficiencies show correction dates, the persistent pattern of fire safety violations across three consecutive surveys suggests systemic challenges that families should carefully consider when evaluating this facility.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
California Pacific Medical Ctr- Davies Campus Hosp
nonprofit
Owners
Sutter Bay Hospitals
Owner · Organization
Sutter Health
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
227 reviews from families & visitors
Official Website
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