California Pacific Medical Ctr- Davies Campus Hosp
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 224 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation and physical therapy, as their specialists are frequently cited as world-class. However, families must be extremely vigilant regarding billing, as multiple patients have reported massive, unannounced cost increases. We recommend requesting a detailed, written cost estimate before any elective procedures or long-term therapy sessions begin.
Google Reviews
Google Reviews
224 reviews on Google“Families considering this facility will find highly praised rehabilitation, physical, and occupational therapy teams that are described as professional and life-changing. However, significant concerns exist regarding billing transparency, with multiple reviewers reporting unexpected and much higher costs than initially quoted. While many patients praise the clinical expertise, there are recurring reports of understaffing and occasional unprofessionalism among certain nursing and security staff.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and skilled ICU and surgical doctors
- highly professional rehabilitation services
- Efficient and effective ER/emergency care
Concerns
- Billing discrepancies and unexpected high costs (mentioned by 3 reviewers)
- Nursing and staff understaffing (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 206 analyzed
How They Respond to Reviews
The owner provides personalized responses that address reviewers by name and acknowledge specific details of their experiences. For negative reviews, they consistently offer concrete escalation paths, such as direct contact information for billing or patient relations teams.
Questions for Your Tour
- 1With such high ratings for your therapy and rehabilitation services, how do you tailor physical and occupational therapy plans to meet each resident's individual recovery goals?
- 2Since your medical and ER teams are highly regarded, what is the protocol for managing urgent medical needs or emergencies during the night?
- 3How does the facility ensure that communication remains clear and consistent between the nursing staff and family members regarding a resident's daily care?
- 4What steps are being taken to ensure that the nursing staff has enough time to provide personalized, compassionate attention to every resident throughout their shift?
- 5Can you walk us through what a typical day of social activities and engagement looks like for the residents here?
- 6How does the facility handle the billing process to ensure families are notified of any costs or changes in a transparent and predictable way?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff, therapists and doctors who took care of my dad who was covering from a stroke are excellent! Thanks to everyone on his months long recovery team”
“I can’t say enough about this great rehabilitation center, Camp Davies. In April, I spent 4 weeks in UCSF hospital for major back surgery and then 2 weeks at Camp Davies! Excellent, clean facility with a staff that was above and beyond.”
“The billing department misled me and I was saddled with a bill that was 3 x more expensive than the initial estimate I was quoted. BEWARE!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
1
measures
2
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring safety concerns that appear across multiple surveys, particularly with fire safety systems including smoke barriers, fire alarms, and sprinkler maintenance, as well as ongoing emergency preparedness deficiencies. Additional issues include medication management, food safety, and infection control problems. While all deficiencies show correction dates, the persistent pattern of fire safety violations across three consecutive surveys suggests systemic challenges that families should carefully consider when evaluating this facility.
Jan 9, 2026Routine11
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jul 11, 2024Routine3
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Apr 28, 2023Routine9
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Federal Penalties
Fine
May 23, 2023
$4,194
Ownership & Operations
Who Operates This Facility
California Pacific Medical Ctr- Davies Campus Hosp
nonprofit
Ownership & Management
Owners
Sutter Bay Hospitals
Owner · Organization
Sutter Health
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
224 reviews from families & visitors
Official Website
Visit sutterhealth.org
Medicare data downloads
Original nursing home datasets
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