Infinity Care of East Los Angeles
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (37 vs median 13.0)
Below average in CA · $65,583 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
This facility presents significant risks regarding resident dignity and basic hygiene, with multiple reports of neglect and staff verbal abuse. While some families have seen physical progress in rehab, the recurring themes of poor sanitation and medication errors are too severe to ignore. If you choose this facility, you must implement frequent, unannounced visits to monitor hygiene and medication administration.
Google Reviews
Google Reviews
32 reviews on Google“Families should exercise extreme caution when considering this facility due to frequent and serious allegations of neglect, including improper hygiene care, medication errors, and staff verbal abuse. While some individual family members have praised the kindness of specific nurses and the progress seen in physical therapy, the prevalence of reports regarding poor sanitation, unpleasant odors, and lack of professionalism is significant.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual nurses
- Effective physical therapy progress for some
- Culturally competent care for Hispanic residents
Concerns
- Neglect regarding hygiene and diaper changes (mentioned by 2 reviewers)
- Unpleasant facility odors (urine/rotten eggs) (mentioned by 3 reviewers)
- Staff verbal abuse or mockery of residents (mentioned by 2 reviewers)
- Poor food quality (mentioned by 3 reviewers)
- Inadequate maintenance and cleanliness (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your individual nurses; how do you ensure that this level of personalized care is maintained across all shifts?
- 2What specific steps is the facility taking to improve the cleanliness of the resident rooms and the overall scent of the common areas?
- 3Could you walk us through your protocols for ensuring timely hygiene care, such as regular diaper changes and skin checks, for all residents?
- 4How would you describe the current quality of the dining program and what changes have been made to improve the nutritional variety and taste of the meals?
- 5In the event of a medical emergency during the night, what is the immediate process for contacting doctors and notifying the family?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and staff at this nursing home took such great care of my grandpa. They were kind, patient, and always made sure he felt comfortable and respected.”
“Under Valery, the Director of Nursing, staff behavior toward dementia patients is appalling. Nurses argue with residents who have dementia, discard personal belongings (including my mother’s arts and')):... This is not care — it is cruel gaslighting of a cognitively impaired person.”
“Love the experience hear my aunt has been there 2 weeks and I've seen her movement in her hands and next thing there gonna work on the walking Thank You 🙏❤️”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns of abuse protection failures and safety issues, with families repeatedly filing complaints that triggered 35 of 107 total deficiencies. The most recurring problems involve protection from abuse and neglect, accident prevention and safety, and medication management. While all violations show correction dates, the persistent nature of complaints—including recent ones in 2025 and 2026—suggests ongoing challenges in maintaining consistent care standards and resident protection protocols.
Feb 9, 2026Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jan 23, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Dec 29, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 19, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nov 18, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 15, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Federal Penalties
Fine
May 31, 2025
$9,336
Fine
May 11, 2025
$56,481
Ownership & Operations
Who Operates This Facility
Infinity Care of East Los Angeles
for profit
Ownership & Management
Owners
Infinity Care of East La
Owner · Organization
Amin, Saif
Owner
Kamdar, Bina
Owner
Kamdar, Muhammad
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit hcai.ca.gov
Medicare data downloads
Original nursing home datasets
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