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Nursing HomeMedicaid

White Memorial Medical Ctr Dp

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1720 Cesar E. Chavez Avenue, Boyle Heights · Los Angeles, CA 9003327 bedsLicensed & Active
3/5
Medicare
Inspection
Staffing
Google rating
4.0/5

based on 6 Google reviews

5
4
3
2
1
White Memorial Medical Ctr Dp Nursing Home in Los Angeles, CA — Street View
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What this means for your family

White Memorial Medical Ctr Dp falls in the middle range of Medicare quality ratings. This means baseline standards are met, but there is room for improvement. A personal tour and conversation with current residents' families will give you the best picture of daily life here.

Google Reviews

Google Reviews

6 reviews on Google
[MISMATCH] Google reviews appear to be for a hospital/medical center, not this facility. Review data may be inaccurate.

Rating Trends

2344.02017(1)1.02018(1)4.82019(4)5.02024(1)

Distribution · 7 analyzed

5
4
4
2
3
0
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific systems are in place to ensure residents receive timely assistance with daily needs like bathing and dressing?
  • 2With five recent state violations on record, could you walk me through the steps the facility has taken to address those specific concerns and prevent them from recurring?
  • 3I noticed a 1/5 staffing rating; how do you manage shift coverage to ensure that residents are consistently monitored throughout the day and night?
  • 4What does a typical daily activity schedule look like for residents to ensure they stay socially engaged and active within the facility?
  • 5In the event of a medical emergency, what is your protocol for coordinating with White Memorial Medical Center or other nearby emergency services?
  • 6I appreciate that you take the time to respond to feedback online; how do you use that family input to improve the quality of care provided here?

Personalized based on this facility's data

Source: 6 Google reviews

Quality Measures

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (15.4)

White Memorial Medical Center has recurring issues with care planning, resident rights, and pressure ulcer prevention appearing across multiple surveys from 2020 to 2024. The facility shows a pattern of deficiencies in fundamental care areas including wound care, patient safety, and treatment consent processes, though all violations have been corrected according to state records. Food safety problems appeared in both recent inspections, suggesting ongoing challenges with dietary operations.

May 19, 2024Routine
5
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 18, 2023Routine
8
0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Jan 9, 2020Routine
5
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

White Memorial Medical Ctr Dp

Organization Type

nonprofit

Chain Affiliation

Chain Name

Adventist Health

Chain Size

5 facilities nationwide

Chain avg rating: 3.8/5 · Rank 4 of 5

Ownership & Management

Key personnel

Owens, FrancisW-2 Managing EmployeeRaffoul, JohnW-2 Managing EmployeeBeckett, AnnOfficer / DirectorCherry, RobertOfficer / DirectorDaggett, JonathanOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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