See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Ignite Medical Resort Sugar Land, LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1803 Wescott Avenue, Sugar Land, TX 7747990 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 134 Google reviews

5
4
3
2
1
Ignite Medical Resort Sugar Land, LLC Nursing Home in Sugar Land, TX — Street View
Street View

Watch Ignite Medical Resort Sugar Land, LLC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • High staff turnover (84%)
  • High RN turnover (85%)

Below average in Texas · Meets national RN staffing standard · Above average staffing · Very high staff turnover · Below chain average · $202,589 in fines · Zero deficiencies (last inspection)

Source: Medicare data

What this means for your family

This facility is an excellent choice for patients requiring specialized wound care or intensive physical therapy, as these departments receive consistent praise. However, families must remain vigilant regarding nursing responsiveness and call light wait times, as these have been significant points of failure in multiple reviews.

Google Reviews

Google Reviews

134 reviews on Google
Families considering Ignite Medical Resort Sugar Land will find a facility that is frequently praised for its modern, resort-like atmosphere and exceptional wound care services, particularly by staff members like Valerie. However, there is a significant pattern of serious concerns regarding nursing responsiveness, call light delays, and instances of neglect or poor hygiene during certain periods.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean7.0Activities4.0Meds3.0MemoryN/AComms2.0ValueN/A

Strengths

  • Exceptional wound care specialists
  • Modern and beautiful facility design
  • Outstanding physical therapy team
  • Clean and well-maintained environment

Concerns

  • Slow response to call lights and nursing requests (mentioned by 8 reviewers)
  • Unprofessional or rude administrative/nursing staff (mentioned by 6 reviewers)
  • Issues with hygiene and patient cleanliness (mentioned by 4 reviewers)
  • Inconsistent medication administration (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(15)'19(27)'21(12)'23(18)'25(8)

Distribution · 136 analyzed

5
65
4
10
3
3
2
7
1
51

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We are so impressed by the modern design of the facility; how does the beautiful environment contribute to the overall well-being of the residents?
  • 2With your specialized wound care and physical therapy teams, how do you coordinate personalized recovery plans for new residents?
  • 3What specific protocols do you have in place to ensure medication is administered accurately and on a consistent schedule?
  • 4How does the nursing team manage call lights and requests to ensure residents receive timely assistance throughout the day and night?
  • 5Could you tell us more about the daily activity calendar and how you work to keep residents engaged and socially connected?
  • 6In the event of a medical emergency after hours, what is the process for communicating updates to the family?

Personalized based on this facility's data


Key Review Excerpts

The new staff has made a world of difference—everyone is kind, attentive, and truly dedicated to their residents.

Long-term resident's family · 2025★★★★★

She had a bad wound that was almost to the bone. And less than 2 months her wound is the size of a dime and almost gone! I don’t know if you understand what that means.

Family member · 2021★★★★★

My grandma was progressing so much at the hospital... but as soon as she got to this place she stopped talking and moving and overall started to decline. She even developed a stage 3 bed sore.

Family member · 2025☆☆☆☆
Source: 134 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.74hrs
99%
Registered nurses for medical care
Total Nursing
3.68hrs
90%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
64%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.4%
TX
9.4%
Fort bend
9.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.5%
Mixed vs Avgs
Here
10.5%
US
12.1%
TX
2.5%
Fort bend
0.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
19.5%
TX
18.4%
Fort bend
14.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.0%
Mixed vs Avgs
Here
11.0%
US
19.4%
TX
14.2%
Fort bend
10.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
14.4%
TX
16.1%
Fort bend
11.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Fort bend
96.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
81.8%
TX
89.2%
Fort bend
77.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.7%
Better than Avg
Here
91.7%
US
79.7%
TX
88.0%
Fort bend
80.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
TX
1.5%
Fort bend
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
15penalties
Well below state avg (9.1)
15 complaint-triggered
$202,589 in fines
Clean record — no deficiencies

This facility shows a concerning pattern with 19 complaint-triggered deficiencies where families filed reports about care issues. The most recurring problems involve respiratory care, medication management, and care planning, with respiratory care deficiencies appearing across multiple surveys from 2023-2024. While all deficiencies show correction dates, the high volume of family complaints and repeated issues in critical care areas suggest potential quality concerns that families should carefully consider before choosing this facility.

Dec 10, 2025Routine
5
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Sep 27, 2024Routine
3
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Sep 27, 2024Complaint
8
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 30, 2024Complaint
3
0678Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0695Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 9, 2023Routine
6
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Jun 26, 2023Complaint
4
0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Federal Penalties

Fine

Aug 30, 2024

$14,433

Payment Denial

Aug 30, 2024

129-day denial

Fine

Aug 30, 2024

$83,496

Fine

Aug 30, 2024

$14,433

Fine

Feb 20, 2024

$4,938

Fine

Feb 12, 2024

$4,938

Fine

Jan 22, 2024

$14,814

Fine

Aug 7, 2023

$4,587

Fine

Jul 17, 2023

$13,762

Fine

Jun 26, 2023

$3,873

Fine

Jun 20, 2023

$3,882

Fine

Jun 12, 2023

$3,529

Fine

Jun 5, 2023

$3,176

Fine

May 30, 2023

$2,823

Fine

May 23, 2023

$2,470

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ignite Medical Resort Sugar Land, LLC

Organization Type

for profit

Management Company

IGNITE TEAM PARTNERS, LLC

Administrator

JESSICA DICKSON

Chain Affiliation

Chain Name

Ignite Medical Resorts

Chain Size

25 facilities nationwide

Chain avg rating: 2.7/5 · Rank 4 of 7

Ownership & Management

Owners

Ignite Medical Resort Sugar Land, LLC

Owner · Organization

100%

Ignite Sugar Land Jv, LLC

Owner (parent company) · Organization

50%

Prestige Worldwide Sugar Land, LLC

Owner (parent company) · Organization

10%

Berger, Aviva

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Israel, Benjamin

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Israel, Yehudis

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Stern, Todd

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Ignite Medical Resort Sugar Land, LLCManagerIgnite Team Partners LLCManagerCarr, BarryManagerFields, TimothyManagerWashington, RulkiyaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call