The Village at Sugar Land Assisted Living & Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 479 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize cleanliness, high-quality dining, and a staff that treats residents like family. While the clinical care and memory care units receive high praise, families should exercise due diligence when dealing with the business office regarding deposits or billing, as one reviewer noted significant friction in that department.
Google Reviews
Google Reviews
479 reviews on GoogleThe Village at Sugar Land is highly regarded by families and healthcare students for its exceptionally clean, beautiful, and safe environment. Reviewers consistently praise the compassionate, family-like treatment provided by the staff and the high quality of the dining and activity programs. However, one family reported a significant dispute regarding a deposit reimbursement and billing interactions with the business department.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Immaculate cleanliness and well-maintained grounds
- Engaging and diverse activity programs
- High-quality dining and nutritional variety
- Strong sense of community and family atmosphere
Concerns
- Difficulties with business department/billing interactions
Rating Trends
Tap a year to see what changed
Distribution · 253 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses that mirror the specific details mentioned in each review, such as cleanliness, food, or specific staff traits. They use an empathetic tone to reinforce the facility's core values of dignity, compassion, and community.
Questions for Your Tour
- 1We've heard wonderful things about the sense of community here; how do you foster that family-like atmosphere among the 107 residents?
- 2The activity programs seem very diverse; could you walk us through a typical day of engagement for someone in the memory care wing?
- 3The grounds and dining areas look immaculate; how do you manage the daily upkeep and nutritional variety for the residents?
- 4Since you are memory care certified, what specific protocols do you have in place for managing medical emergencies or sudden health changes during the night?
- 5We noticed how much care you put into responding to feedback from families; how does the management team use resident and family input to improve the facility?
- 6If we ever have questions regarding monthly statements or billing, who would be our primary point of contact to ensure everything is handled smoothly?
Personalized based on this facility's data
Key Review Excerpts
“My mother-in-law started out on the assisted-living side and we were very happy there. But she became a little more confused and had several falls, so we decided to move her to the memory care unit. Ramya Matthews is the Director of the unit and is absolutely wonderful.”
“The staff to resistant ratio is terrific! The staff understood how motivate resident to be independent all while maintaining safety. They have daily activities that allow residents to be interactive.”
“The memory care side has great security and has secure courtyard with beautiful flowering garden areas. The staff on both sides have been nothing but excellent.”
Ownership & Operations
Who Operates This Facility
Yewtree Assisted Living & Memory Care
for profit
LOREE TAMAYO CONSULTING AND MANAGEMENT, INC
MS. JINCY JACOB
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
479 reviews from families & visitors
Official Website
Visit villageatsugarland.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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