Landon Ridge Sugar Land
Families consistently rate this highly — reviewers highlight compassionate and friendly caregiving staff. Schedule a visit to confirm the fit.
based on 76 Google reviews
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What this means for your family
Landon Ridge offers a beautiful environment and many wonderful, compassionate caregivers that families often find comforting. However, you should be extremely vigilant regarding management's responsiveness and specifically ask about their protocols for medication administration and odor control in common areas.
Google Reviews
Google Reviews
76 reviews on GoogleLandon Ridge is highly regarded by many families for its warm, compassionate caregivers and beautiful, clean facilities. However, some families have reported serious concerns regarding management communication, medication errors, and unpleasant odors in certain areas of the building.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly caregiving staff
- Beautifully maintained and clean environment
- Engaging activities and social events
- Welcoming atmosphere for new residents
Concerns
- Poor communication from upper management (mentioned by 3 reviewers)
- Unpleasant odors in the facility (mentioned by 2 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses to positive reviews, often using the reviewer's name and referencing specific staff members or details. For negative reviews, the owner remains professional, avoids arguing, and attempts to move the conversation to a private channel with management.
Questions for Your Tour
- 1We've heard such wonderful things about how friendly and welcoming the caregiving staff is here; how do you help new residents settle into the community?
- 2Could you tell us more about the types of social events and engaging activities available to keep residents active and connected?
- 3What specific protocols are in place to ensure medication is administered accurately and safely for every resident?
- 4How does the management team ensure that families are kept consistently updated on their loved one's well-being and any changes in their care?
- 5In the event of a medical emergency after hours, what is the immediate process for getting a resident the care they need?
- 6How does the facility manage daily cleaning and maintenance to ensure the environment stays fresh and comfortable for everyone?
Personalized based on this facility's data
Key Review Excerpts
“My family member has been at Landon Ridge for almost three weeks and the staff from the management to the caregivers to the concierge at the front entrance are top notch. Kind, compassionate, knowledgeable people who truly care about your loved one.”
“The facility was fantastic when we decided to put my mother there. Food was good staff was great and very attentive. That soon changed due to poor management.”
“When Mom moved into Landon Ridge in 2019 she was 97. All she kept repeating was, “This is not a Nursing Home, it’s an apartment building with Nurses!””
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Landon Ridge Sugar Land has faced several regulatory challenges, including recent administrative penalties totaling $5,250 related to resident safety standards. Previous inspections also identified deficiencies regarding Life Safety Code compliance, specifically concerning smoke compartmentation and emergency preparedness.
Nov 21, 2024EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) - The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Jul 1, 2024EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) - The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Mar 26, 2024Routine
Health Code (1 violations)
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Dec 13, 2022Routine
Life Safety Code (4 violations)
The facility failed to provide smoke compartmentation where required.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility's plan failed to document the contact information for the EMC for the area.
Ownership & Operations
Who Operates This Facility
Welltower Tcg Ridea Tenant, LLC
for profit
SAGORA SENIOR LIVING, INC
BRIAN BYERS
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit sugarlandassistedliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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