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Public Google reviewers rate this highly and often mention compassionate and friendly caregiving staff. Schedule a visit to confirm the fit.
based on 76 Google reviews
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Public Google reviewers rate Landon Ridge Sugar Land highly. Reviewers highlight: compassionate and friendly caregiving staff, beautifully maintained and clean environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Landon Ridge is highly regarded by many families for its warm, compassionate caregivers and beautiful, clean facilities. However, some families have reported serious concerns regarding management communication, medication errors, and unpleasant odors in certain areas of the building.
Quality Themes
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Concerns
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Distribution · 81 analyzed
The owner provides highly personalized and warm responses to positive reviews, often using the reviewer's name and referencing specific staff members or details. For negative reviews, the owner remains professional, avoids arguing, and attempts to move the conversation to a private channel with management.
Personalized based on this facility's data
Key Review Excerpts
“My family member has been at Landon Ridge for almost three weeks and the staff from the management to the caregivers to the concierge at the front entrance are top notch. Kind, compassionate, knowledgeable people who truly care about your loved one.”
“The facility was fantastic when we decided to put my mother there. Food was good staff was great and very attentive. That soon changed due to poor management.”
“When Mom moved into Landon Ridge in 2019 she was 97. All she kept repeating was, “This is not a Nursing Home, it’s an apartment building with Nurses!””
Source: Texas Health & Human Services Commission
Key Findings
Landon Ridge Sugar Land has faced several regulatory challenges, including recent administrative penalties totaling $5,250 related to resident safety standards. Previous inspections also identified deficiencies regarding Life Safety Code compliance, specifically concerning smoke compartmentation and emergency preparedness.
Administrative Penalty — 553.267(a)(3)(E)(ii) - The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Administrative Penalty — 553.267(a)(3)(E)(ii) - The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Health Code (1 violations)
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Life Safety Code (4 violations)
The facility failed to provide smoke compartmentation where required.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility's plan failed to document the contact information for the EMC for the area.
Welltower Tcg Ridea Tenant, LLC
for profit
SAGORA SENIOR LIVING, INC
BRIAN BYERS
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Google Reviews
76 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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