Hudsonview Health Care Center
Strong Medicare quality ratings; families often praise dedicated and compassionate nursing/cna staff on specific floors. Still worth an in-person visit.
based on 195 Google reviews
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What this means for your family
While many families report excellent, personalized care from specific staff members, there is a recurring pattern of serious neglect and hygiene issues that cannot be ignored. If you choose this facility, we strongly recommend frequent, unannounced visits and establishing a direct line of communication with the administrative team to ensure your loved one's needs are consistently met.
Google Reviews
Google Reviews
195 reviews on Google“Hudsonview Health Care Center receives highly polarized feedback, with many families praising specific staff members for their warmth and dedication, particularly on the 8th and 9th floors. However, a significant number of reviewers report serious concerns regarding neglect, poor hygiene, understaffing, and unprofessional behavior. Families considering this facility should be aware of the stark contrast between the personalized care reported by some and the reports of systemic neglect and communication failures by others.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate nursing/CNA staff on specific floors
- Strong, proactive administrative support (specifically Michael Sanfratello)
- Effective physical and occupational therapy programs
- Engaging activity programs for residents
Concerns
- Neglect and poor hygiene (soiled clothing/linens, lack of bathing) (mentioned by 10 reviewers)
- Understaffing and slow response times to call bells (mentioned by 7 reviewers)
- Poor communication with families and difficulty reaching staff (mentioned by 6 reviewers)
- Overcrowding and room conditions (3 beds to a room, dated facilities) (mentioned by 5 reviewers)
- Unprofessional or rude staff behavior (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 150 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that some rooms accommodate three residents; could you walk me through how you manage personal space and privacy in those shared environments?
- 2Given the importance of hygiene for resident comfort, what is the daily routine for ensuring laundry and linens are changed regularly?
- 3I see that you have a very active therapy program; how do you balance those sessions with the daily activity schedule to ensure residents stay engaged?
- 4When a resident needs assistance, what is your internal process for monitoring call bell response times to ensure no one is waiting too long?
- 5I appreciate that your administration is very active in responding to feedback; what is the best way for family members to communicate directly with staff if we have a concern about our loved one's care?
- 6With the current staffing levels, how do you ensure that every resident receives consistent, one-on-one attention for their daily care needs?
Personalized based on this facility's data
Key Review Excerpts
“I want to give a big shout out to the 9th floor care giving nurses and staff for their effort and support to care my mother with dementia. The entire team is receptive to essential requests being made, and today I came away with a great assurance that my mother is with good hands.”
“My mom has been at Hudson View for a little over 2 years as a long term resident. I must say with the help of her CNA's Sofia, Blanca Dailine & Nurse Mercy, the personalized level of care has been amazing.”
“My sister, is there and they live her wet she's calling the nurse with no response, I've call and they tell me someone will go, my sister tells me no one goes to clean her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
HudsonView Health Care Center has recurring issues across fire safety, medication management, and abuse reporting protocols, with one family filing a complaint about inadequate abuse reporting that remains uncorrected. The facility shows a pattern of repeated deficiencies in fire safety measures and medication labeling across multiple surveys, suggesting systemic challenges with maintaining compliance standards over time.
Jan 14, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 31, 2025Routine12
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 10, 2024Routine12
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 16, 2021Routine8
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Ownership & Operations
Who Operates This Facility
Hudsonview Health Care Center
for profit
Chain Affiliation
Paramount Care Centers
10 facilities nationwide
Chain avg rating: 3.1/5 · Rank 2 of 9 (Best)
Ownership & Management
Owners
Hudsonview Center for Rehabilitation and Healthcare LLC
Owner · Organization
Hudsonview Center Operations Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
195 reviews from families & visitors
Official Website
Visit hudsonviewrehab.com
Medicare data downloads
Original nursing home datasets
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