Hopkins Center for Rehabilitation and Healthcare
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 452 Google reviews
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What this means for your family
The facility's rehabilitation therapy team is highly regarded and frequently credited with successful patient recovery. However, families should be vigilant regarding room hygiene and staff responsiveness; we recommend conducting unannounced visits to observe the care environment firsthand.
Google Reviews
Google Reviews
452 reviews on Google“Hopkins Center for Rehabilitation and Healthcare receives high praise for its physical and occupational therapy departments, with many residents reporting successful recovery and improved mobility. While the majority of reviews highlight a clean, welcoming environment and attentive nursing staff, a minority of families have raised serious concerns regarding inconsistent care, hygiene issues, and unprofessional behavior from specific staff members.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Welcoming and professional front desk staff
- Attentive and compassionate nursing care
Concerns
- Inconsistent hygiene and cleanliness in patient rooms (mentioned by 4 reviewers)
- Unprofessional or rude staff behavior (mentioned by 5 reviewers)
- Slow response times or neglect of patient needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 179 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that community input to improve the daily experience for residents?
- 2With a large facility of 288 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day?
- 3Given the high praise for your therapy programs, how do you coordinate those sessions with the daily nursing care to ensure a resident's schedule isn't too overwhelming?
- 4We understand that maintaining a clean environment in a facility of this size is a challenge; what is your current process for ensuring patient rooms are consistently sanitized and refreshed?
- 5How do you foster a positive and supportive culture among your staff to ensure that every interaction with a resident remains professional and compassionate?
- 6In the event of a medical concern or an urgent need, what is the specific process for alerting staff and ensuring a prompt response for the resident?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team worked with her several times a week, using a variety of exercises that helped her steadily regain strength and mobility. They were thorough, patient, and truly caring.”
“I was a patient at this facility for a period of six weeks while being there for therapy purposes... they did a great job for me.”
“The only immediate drawback I have is the overwhelming smell of urine or urine soaked sheets as I walked through the hall to his room.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Hopkins Center shows a pattern of recurring fire safety and infection control issues across multiple surveys, with fire safety deficiencies appearing in all three inspections (2019, 2022, 2024). The facility also had problems with resident care planning, daily living assistance, and infection prevention that repeated over time. While all deficiencies were reportedly corrected, the persistence of similar issues across years suggests ongoing challenges with maintaining consistent safety standards.
Apr 12, 2024Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Mar 17, 2022Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Aug 1, 2019Routine12
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Ownership & Operations
Who Operates This Facility
Hopkins Center for Rehabilitation and Healthcare
for profit
Chain Affiliation
Center Management Group
17 facilities nationwide
Chain avg rating: 3.4/5 · Rank 4 of 17 (Best)
Ownership & Management
Owners
Hopkins Ventures LLC
Owner · Organization
Lieber, Eli
Owner (parent company)
Rubin, Baila
Owner (parent company)
Rubin, Dorothy
Owner (parent company)
Rubin, Marvin
Owner (parent company)
Traube, Esther
Owner (parent company)
Fuchs, Bernard
Owner (parent company)
Fuchs, Gerald
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
452 reviews from families & visitors
Official Website
Visit hopkinscenter.com
Medicare data downloads
Original nursing home datasets
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