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Nursing HomeMedicaid Top Rated

Bensonhurst Center for Rehab and Healthcare

Strong Medicare quality ratings; families often praise highly attentive and compassionate nursing staff. Still worth an in-person visit.

1740 84th Street, Bensonhurst · Brooklyn, NY 11214200 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 282 Google reviews

5
4
3
2
1
Bensonhurst Center for Rehab and Healthcare Nursing Home in Brooklyn, NY — Street View
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What this means for your family

This facility is highly regarded for its rehabilitation therapy and attentive nursing staff, particularly on the 8th floor. However, families should be aware of reports regarding administrative pressure to remove negative feedback and should maintain open, direct lines of communication with the nursing unit manager to ensure their loved one's hygiene and care needs are consistently met.

Google Reviews

Google Reviews

282 reviews on Google
Bensonhurst Center for Rehab and Healthcare receives overwhelmingly positive feedback, particularly regarding its 8th-floor nursing staff, concierge team, and physical therapy department. Families frequently highlight the facility's cleanliness, welcoming atmosphere, and the staff's ability to provide personalized care for elderly residents. While the vast majority of reviews are glowing, a small number of families have raised serious concerns regarding communication, administrative pressure to remove negative reviews, and occasional lapses in patient hygiene.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities8.0Meds7.0MemoryN/AComms6.0ValueN/A

Strengths

  • Highly attentive and compassionate nursing staff
  • Effective and professional physical therapy team
  • Clean, well-maintained, and bright facility
  • Proactive and helpful concierge department
  • Strong support for the local Asian community

Concerns

  • Allegations of administrative pressure to remove negative reviews (mentioned by 2 reviewers)
  • Reports of poor hygiene and patient neglect (mentioned by 3 reviewers)
  • Communication issues and lack of responsiveness from social work/admin (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.62023(28)4.92024(47)4.52025(68)4.82026(48)

Distribution · 191 analyzed

5
167
4
12
3
2
2
1
1
9
10 reviews posted between Apr 5, 2026Apr 11, 2026 · 9 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the facility's strong focus on the local Asian community, what specific cultural programming or dietary options are available to help residents feel at home?
  • 2I noticed the facility is very active in responding to feedback online; what is the best way for families to communicate directly with administration if we have concerns or suggestions?
  • 3With your physical therapy team being highly regarded, how do you ensure that progress and treatment plans are clearly communicated to family members on a regular basis?
  • 4While the facility is known for being bright and well-maintained, what specific protocols are in place to ensure consistent hygiene standards and personalized attention for every resident?
  • 5How does the nursing team balance their daily responsibilities to ensure that residents receive timely, attentive care, especially during peak hours?
  • 6What does a typical daily schedule look like for a resident here, and how do you encourage participation in activities to keep them socially engaged?

Personalized based on this facility's data


Key Review Excerpts

The staff here was exceptionally awesome to her that she opened up and was able to express herself during her time here. I want to give a SPECIAL thank you to RN Linda on the 8th FL and Philip as they were super helpful in visiting her often and making her not afraid.

Grandchild of resident · 2024★★★★★

My mother was at the Bensonhurst Rehab Center from August-November 2023. From the moment we arrived, Diane and her concierge team welcomed us and made the transition very easy for all of us.

Child of resident · 2024★★★★★

I am grateful to the staff that has taken exceptional care of my mother; they are attentive to her medical needs throughout the day and evening. My mother enjoys her meals, and we both find the staff very kind.

Child of resident · 2024★★★★★
Source: 282 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
98%
Registered nurses for medical care
Total Nursing
3.63hrs
89%
All nurses + aides combined
Staff Turnover
20%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility40.1%
Worse than Avg
Here
40.1%
US
12.1%
NY
18.9%
Kings
27.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
15.5%
NY
13.8%
Kings
8.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
19.4%
NY
20.2%
Kings
16.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.1%
Mixed vs Avgs
Here
9.1%
US
19.5%
NY
13.3%
Kings
7.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
14.4%
NY
14.8%
Kings
14.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
95.5%
NY
95.3%
Kings
92.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.3%
Better than Avg
Here
89.3%
US
79.8%
NY
78.8%
Kings
75.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.2%
Better than Avg
Here
85.2%
US
81.8%
NY
77.0%
Kings
75.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Kings
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (7.6)

This facility has 24 deficiencies across 3 surveys with no complaint-triggered issues, indicating problems were caught through routine inspections rather than family reports. The most recurring issues involve care planning and assessments, resident rights, and fire safety systems. All deficiencies show correction dates, suggesting the facility addresses problems when identified, though some issues like care planning have reappeared across multiple surveys.

Jan 31, 2025Routine
7
0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Feb 22, 2023Routine
7
0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Feb 19, 2020Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bensonhurst Center for Rehab and Healthcare

Organization Type

for profit

Chain Affiliation

Chain Name

Center Management Group

Chain Size

17 facilities nationwide

Chain avg rating: 3.4/5 · Rank 2 of 17 (Best)

Ownership & Management

Owners

Kfg Acquisitions LLC

Owner · Organization

100%

Edelstein, Sandra

Owner (parent company)

5%

Freund, Deborah

Owner (parent company)

5%

Klein, Yaakov

Owner (parent company)

40%

Lieber, Eli

Owner (parent company)

5%

Key personnel

Acker, EfraimW-2 Managing EmployeeGros, Charles-EdouardOfficer / DirectorLieber, EliOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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