Homeland Center
Strong Medicare quality ratings; families often praise friendly and attentive nursing staff. Still worth an in-person visit.
based on 17 Google reviews
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What this means for your family
Homeland Center shows a significant divide in experiences; while some families report excellent, personalized care, others have raised serious concerns about neglect and responsiveness. When touring, we strongly recommend asking for specific examples of how the facility handles hygiene and staffing shortages during off-hours to ensure your loved one's safety.
Google Reviews
Google Reviews
17 reviews on Google“Homeland Center receives highly polarized feedback, with some families praising the attentive nursing staff and clean environment, while others report severe neglect and unprofessional management. Concerns regarding patient hygiene, responsiveness, and a focus on profit over care are recurring themes in negative reviews. Prospective families should be aware of these conflicting experiences, as the quality of care appears inconsistent.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities for residents
- Personalized attention to resident needs
Concerns
- Neglect and poor hygiene (residents left in soiled conditions) (mentioned by 2 reviewers)
- Unprofessional or rude management/admissions staff (mentioned by 2 reviewers)
- Focus on profit over patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how do you ensure that staff members are consistently available to assist residents with personal hygiene and incontinence care throughout the day and night?
- 2I noticed some feedback regarding communication; what is your standard protocol for keeping families updated on their loved one's daily health status and any changes in care?
- 3With medication management being a critical part of care, could you walk me through your process for ensuring accuracy and timely administration for residents?
- 4How do you balance the facility's operational goals with ensuring that every resident receives the individualized, compassionate attention they need?
- 5What specific steps do you take to maintain a high standard of cleanliness and resident dignity, especially during peak hours?
- 6Can you share how you tailor your activity programs to ensure they remain engaging and inclusive for residents with varying levels of mobility and interest?
Personalized based on this facility's data
Key Review Excerpts
“The Entire staff from nursing, aides are very friendly, very helpful. So kind to my mother. They catch issues that i would never catch if she lived with me.”
“My dad spent his last 14 months living at Homeland. From the time he moved in, he was made to feel at home and comfortable. During his time there he never had anything negative to say about being there”
“They ignore doctors orders, can't even take time out to give a person a drink of water and are not trained in compassion nor common sense nor have the ability to treat people with decency and dignity.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed a complaint that led to findings about inadequate care planning, and this facility shows recurring issues with resident assessments, care quality, and fire safety systems across multiple surveys. The main problem areas include resident assessment and care planning, quality of care (particularly mobility and wound care), and fire safety equipment maintenance. While all deficiencies show planned correction dates, the pattern of repeated issues with resident assessments and care quality suggests ongoing challenges in these critical areas.
Feb 4, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 29, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 21, 2025Routine7
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 12, 2024Routine4
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nov 2, 2023Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ownership & Operations
Who Operates This Facility
Homeland Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit homelandcenter.org
Medicare data downloads
Original nursing home datasets
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