See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Artis Senior Living of West Shore

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

150 North 12th Street, Lemoyne, PA 1704364 bedsLicensed & Active
Google rating
4.8/5

based on 35 Google reviews

5
4
3
2
1

Watch Artis Senior Living of West Shore

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for families seeking specialized memory care, as the staff is highly praised for their expertise in dementia and their compassionate approach. The community offers a wonderful sense of dignity and engagement for residents. While the care is exceptional, you may want to confirm their protocols for managing minor health transitions or personal items during periods of health changes.

Google Reviews

Google Reviews

35 reviews analyzed
Families considering Artis Senior Living of West Shore can expect a highly compassionate environment, with numerous reviewers praising the staff's ability to provide personalized, dignified care for those with dementia. The facility is frequently lauded for its warm, family-like atmosphere and its success in helping residents thrive through engaging activities. While the vast majority of feedback is overwhelmingly positive, one reviewer noted minor issues regarding clothing and health transitions.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean9.0Activities9.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Specialized, personalized memory care
  • Engaging resident activities and events
  • Warm, family-oriented atmosphere
  • Clean and bright facilities

Concerns

  • Minor issues with clothing and health transitions

Rating Trends

Tap a year to see what changed

2345.02022(1)4.72023(16)5.02024(3)4.92025(10)

Distribution

5
27
4
2
3
0
2
0
1
1

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to every family's feedback; how does that culture of communication translate to the daily care of residents?
  • 2With your focus on personalized memory care, how do you tailor daily activities to match each resident's specific interests and hobbies?
  • 3How does the staff manage the transition process for new residents to ensure they feel comfortable and settled in their new home?
  • 4What specific protocols are in place to ensure that personal items, like clothing, are carefully tracked and managed for each resident?
  • 5In the event of a medical emergency after hours, what is the immediate process for contacting both the family and medical professionals?
  • 6The facility looks incredibly bright and clean; how does the team maintain this environment while ensuring it remains a warm, family-oriented space for the 64 residents?

Personalized based on this facility's data


Key Review Excerpts

I've been Mom's live-in caregiver for 2 years and we'd reached the point where I'd done all I could do and I needed help. Mom's dementia was causing anger towards me while being dependent on me for help with meals, insulin for her diabetes, and personal hygiene.

Long-term caregiver · 2025★★★★★

The team treats all of their residents with dignity, and recognize the individuality of every resident. I am especially grateful to Serenity and Jesse who show incredible compassion and kindness to the residents and families here.

Professional referral/Family advocate · 2025★★★★★

My husband was at Artis West Shore for almost a year. I was so pleased with the care he received from the amazing staff. It was like a family and everyone called me by my and name.

Spouse of former resident · 2023★★★★★
Source: 35 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

15total
20deficiencies

Key Findings

Between 2021 and 2025, Artis Senior Living of West Shore underwent 18 inspections, resulting in 8 clean reports and 20 recorded violations. Documented findings included issues regarding resident care protocols, documentation accuracy, and facility maintenance standards.

Jun 12, 2025Routine
severe2600.42b

Residents were subjected to physical abuse and physical altercations resulting in injuries such as a bleeding lip and skin tears.

severe2600.82c

Poisonous materials, specifically toothpaste with warning labels, were found accessible in a resident's room.

minor2600.95

A chair in a resident's room was observed to be heavily soiled with a dark substance.

Oct 30, 2024Routine
severe2600.42.b

Multiple incidents occurred where residents were physically pushed or grabbed by other residents, resulting in injuries such as bruising and a trip to the ER.

Sep 26, 2023Routine
severe2600.42.b

Multiple incidents of resident physical altercations were observed, including residents throwing forks, punching each other, and kicking, resulting in injuries such as facial lacerations and a chin cut requiring sutures.

Jul 27, 2023Routine
severe2600.15.a

An allegation of abuse involving a physical altercation was not relayed to the local Area Agency on Aging, nor was an Act 13 form completed and sent within 48 hours.

severe2600.42.b

A resident was subjected to physical harm during a verbal and physical altercation with another resident.

minor2600.234.a

The initial support plan for Resident #3 was completed outside of the required 72-hour window following admission to the Secure Dementia Care Unit.

Jun 21, 2023Routine
minor2600.82.c

A container of Kettle Kleen, labeled as poisonous if swallowed, was found unlocked and accessible to residents in the dementia care unit.

minor2600.91

Emergency telephone numbers for the nearest hospital and fire department were not posted by the telephones in the community center and room 403.

minor2600.132.e

The facility failed to conduct a fire drill during sleeping hours within the required 6-month interval.

Dec 28, 2022Routine
CleanReport

No deficiencies found during this inspection.

May 25, 2022Routine
minor2600.85.d

Uncovered trashcans were observed in the bathrooms of resident rooms #301 and #473.

minor2600.141.b.1

Resident #1's most recent medical evaluation was completed on 10/25/2021, exceeding the annual requirement.

Dec 20, 2021Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Artis Senior Living of Lemoyne LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call