Gardens at Camp Hill, the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 60 Google reviews

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What this means for your family
While the facility has a dedicated activities team and some highly regarded nursing staff, the recurring reports of poor sanitation and communication failures are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit to check the cleanliness of the rooms and asking for a written policy on how and when families are notified of medical changes.
Google Reviews
Google Reviews
60 reviews on Google“The Gardens at Camp Hill receives highly polarized feedback, with some families praising the compassionate nursing staff and effective physical therapy team, while others report severe concerns regarding cleanliness, communication, and basic patient care. The facility is frequently described as an older building with significant maintenance and sanitation issues, leading to inconsistent experiences for residents and their families.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective physical therapy team
- Engaging community events
- Responsive leadership in specific departments
Concerns
- Poor sanitation and cleanliness (urine smells, stains, dirty rooms) (mentioned by 10 reviewers)
- Inadequate communication with families regarding medical status (mentioned by 6 reviewers)
- Understaffing and slow response times to call lights (mentioned by 5 reviewers)
- Poor quality of food and failure to accommodate special diets (mentioned by 5 reviewers)
- Incompetent or unprofessional care from specific aides (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that community events are a highlight here; could you walk me through what a typical week of activities looks like for residents?
- 2Maintaining a fresh and clean environment is very important to our family; what is your daily protocol for housekeeping and room maintenance?
- 3We value clear communication regarding health updates; what is your standard process for keeping family members informed about changes in a resident's medical status?
- 4I see that you actively engage with online feedback, which is great to see; how do you use that family input to improve the daily dining experience and dietary accommodations?
- 5When a resident needs assistance, what is your typical response time for call lights, and how do you ensure that staffing levels remain consistent throughout the day and night?
- 6How does your nursing and therapy team coordinate to ensure that residents receive consistent care and that any medical concerns are addressed promptly?
Personalized based on this facility's data
Key Review Excerpts
“The staff at the Gardens at Camp Hill is caring, attentive, and compassionate. There is a presence of genuine care from the staff. i would recommend the Gardens without hesitation.”
“The Gardens took care of my brother when all other avenues pushed him off. They could not have treated him any better. The staff is great especially the PT team, Ben and Jen.”
“When your loved one is transported to the hospital, you won’t get a phone call. My sister went to visit my dad today to find he had been taken to the ER. My mother, his spouse and his person for communications, has not yet received a phone call and neither have I.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across multiple care areas, with families filing eight complaint-triggered reports. The most persistent problems involve care planning and resident assessments, medication management, and food service quality. Issues with resident rights, infection control, and daily care assistance also appear repeatedly across surveys, suggesting ongoing operational challenges that warrant careful consideration before choosing this facility.
Jul 9, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 26, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 12, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Aug 1, 2024Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Aug 1, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 1, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Federal Penalties
Fine
Sep 28, 2023
$10,059
Ownership & Operations
Who Operates This Facility
Gardens at Camp Hill, the
for profit
Chain Affiliation
Priority Healthcare Group
14 facilities nationwide
Chain avg rating: 2.8/5 · Rank 12 of 14
Ownership & Management
Owners
Hashtag Holdings LLC
Owner · Organization
Blglpa LLC
Owner (parent company) · Organization
Fair Oaks Family Holdings LLC
Owner (parent company) · Organization
Hashtag-El-Holdings LLC
Owner (parent company) · Organization
Samara Holdings Company LLC
Owner (parent company) · Organization
Strawberry Hill Holdings LLC
Owner (parent company) · Organization
Sebbag, Gabriel
Owner (parent company)
Gamzeh, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Glatzer, Akiva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Greatorex, Tina
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Schiowitz, Marc
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit gardenscamphill.com
Medicare data downloads
Original nursing home datasets
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