Loading EveryPlace content…
Nursing Home · Camp Hill, PA
770 Poplar Church Road, Camp Hill, PA 17011
Map location from our source data
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 309 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
The Gardens at West Shore faces severe and recurring criticism regarding patient neglect, poor communication, and unsanitary conditions. While a subset of reviews praises specific staff members and the therapy team, these positive experiences are heavily outweighed by reports of residents suffering from untreated wounds, lack of hygiene, and unresponsive administration. Families considering this facility should be aware of the consistent pattern of complaints regarding basic care standards and difficulty reaching staff by phone.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some specific staff are praised, the majority of reviews cite rude, unprofessional, or inattentive behavior.
Consistent complaints about phones not being answered and failure to return calls to family members.
Numerous reports of urine odors, feces on floors, and general filth indicate a severe lack of sanitation.
Multiple reviewers describe the food as 'nasty,' 'disgusting,' or lacking in nutritional choice for diabetics.
Limited mentions of activities, though some family members noted positive interactions with activity staff.
Reviewers report missed doses, medication errors, and staff being distracted by phones while passing meds.
Concerns raised about memory care patients being left unmonitored and staff lacking proper training.
Reviewers express frustration at the high cost of care relative to the poor quality of services provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 133 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“My uncle had to be put in here for a TBI therapy and they left him fall several times smashing his head over and over. Food is nasty and unsanitary, never showered him, bedbugs.”
“My 93 year old mother was transferred there from UMPC for Rehab only, after having her leg amputated below the knee. She never recieved one minute of rehabilitation services while at The Gardens at West Shore.”
“My father fell multiple times a day, and their solution at one point was to let him crawl on the floor as the 'only way to keep him safe'.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has significant concerns with 58 deficiencies spanning three years and frequent family complaints triggering 23 investigations. Primary recurring issues include inadequate resident care planning and assessments, pressure ulcer care problems, and medication management failures. While all violations show correction dates, the persistent pattern of problems in basic care areas like maintaining a safe environment and providing proper medical care suggests ongoing quality issues that families should carefully evaluate before considering placement.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Federal Penalties
Fine
Jun 1, 2026
$16,355
Fine
Feb 9, 2026
$9,110
Fine
Feb 9, 2026
$9,113
Fine
Feb 22, 2024
$23,491
Gardens at West Shore, the
for profit
Priority Healthcare Group
12 facilities nationwide
Chain avg rating: 2.8/5 · Rank 11 of 14
Owners
Hashtag Holdings LLC
Owner · Organization
Blglpa LLC
Owner (parent company) · Organization
Fair Oaks Family Holdings LLC
Owner (parent company) · Organization
Hashtag-El-Holdings LLC
Owner (parent company) · Organization
Samara Holdings Company LLC
Owner (parent company) · Organization
Strawberry Hill Holdings LLC
Owner (parent company) · Organization
Sebbag, Gabriel
Owner (parent company)
Gamzeh, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Glatzer, Akiva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Greatorex, Tina
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
103 reviews from families & visitors
Official Website
Visit gardenswestshore.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Gardens at Camp Hill, the
< 1 miNursing Home · Camp Hill, PA
Artis Senior Living of West Shore
< 1 miAssisted Living · Lemoyne, PA
Camp Hill Skilled Nursing and Rehabilitation Ctr
1.2 miNursing Home · Camp Hill, PA
The Woods at Cedar Run
2.2 miAssisted Living · Camp Hill, PA
Homeland Center
2.2 miAssisted Living · Harrisburg, PA
Homeland Center
2.2 miNursing Home · Harrisburg, PA
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.