Paxton Street Home Benevolent Society
Families consistently rate this highly — reviewers highlight compassionate and dedicated staff. Schedule a visit to confirm the fit.
based on 49 Google reviews
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What this means for your family
This facility is highly regarded by volunteers and long-term residents for its warm, faith-based community and caring staff. However, families should investigate the facility's policies regarding resident autonomy and visitor access, as some reviews describe extremely restrictive movement and strict visitation rules.
Google Reviews
Google Reviews
49 reviews analyzed“Reviewers frequently praise the facility for its compassionate, Christ-centered atmosphere and its dedicated, friendly staff. However, there are serious allegations from some residents regarding financial exploitation and overly restrictive, jail-like living conditions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated staff
- Welcoming, faith-based community atmosphere
- Well-maintained and beautiful facility
- Engaged volunteer programs
Concerns
- Restrictive movement and visitor policies (mentioned by 2 reviewers)
- Allegations of financial mismanagement of resident funds
- Inconsistent treatment of residents by certain staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We love the idea of a faith-based community; how do the resident spiritual services and volunteer programs integrate into the weekly schedule?
- 2The facility looks beautiful and well-maintained; could you tell us more about the common areas where residents gather for social activities?
- 3How do you approach visitor policies to ensure residents can enjoy quality time with their families while maintaining a safe environment?
- 4Can you walk us through the protocols for handling medical emergencies or changes in health status during the night?
- 5How do you ensure consistent, high-quality care and personalized attention from all members of the caregiving team?
- 6Could you explain how resident funds and personal expenses are managed and how families can stay informed about these accounts?
Personalized based on this facility's data
Key Review Excerpts
“As a former resident myself I must say this place is well kept , friendly Christ loving staff. Great food, great activities and fun outings.”
“Volunteered for the day and had a wonderful experience interacting with residents and seeing the ministry first hand. Staff is top notch and definitely care about their residents.”
“Run away as fast as you can! This place is treating all of their residents like inmates. The residents are not allowed to go to work, go for a walk, go to any store or leave the property whatsoever.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2020 and 2025, the Paxton Street Home Benevolent Society underwent 25 inspections, resulting in 16 clean reports and 17 recorded violations. Identified issues included documentation delays, missing safety equipment like grab bars or bedside lights, and inconsistencies regarding staff background checks.
May 21, 2025RoutineCleanReport
No deficiencies found during this inspection.
Apr 23, 2024RoutineCleanReport
No deficiencies found during this inspection.
Apr 12, 2023Routine
Resident 7 is unable to hear the fire alarm system, and the home lacks an approved signaling device to alert hearing-impaired residents.
An unlocked bottle of medication was found accessible in Resident 2's bedroom, despite the resident not having an order to self-administer.
Mar 22, 2021RoutineCleanReport
No deficiencies found during this inspection.
Jul 22, 2020RoutineCleanReport
No deficiencies found during this inspection.
Apr 28, 2020OtherCleanReport
No deficiencies found during this inspection.
Jun 5, 2019Routine
Staff Person A did not receive annual training regarding resident needs, dementia care, and personal care service needs during the 2018 training year.
Staff Person B did not receive annual training in emergency preparedness, resident rights, and falls and accident prevention during the 2018 training year.
Apr 9, 2019OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Paxton Street Home Benevolent Society INC
nonprofit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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