Holy Family Home
Strong Medicare quality ratings; families often praise compassionate, faith-based care. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
Holy Family Home is highly regarded for its compassionate, faith-based environment and immaculate facilities. While the feedback is overwhelmingly positive, families should schedule a tour to observe staff-resident interactions firsthand and ensure the facility's culture aligns with their loved one's needs.
Google Reviews
Google Reviews
27 reviews on Google“Holy Family Home is widely praised for its compassionate, faith-based care provided by the Little Sisters of the Poor. Reviewers consistently highlight the facility's cleanliness, beautiful atmosphere, and the genuine dedication of the staff toward the residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, faith-based care
- Immaculate and clean facility
- Dedicated and loving staff
- Beautiful environment and grounds
Concerns
- Allegations of discriminatory behavior
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate capacity of 18 residents, how does the staff ensure that every person receives personalized attention throughout the day?
- 2The facility is described as being incredibly clean and beautiful; how does the team maintain such high standards for the environment and grounds?
- 3Since the care here is faith-based, how do you incorporate spiritual or religious practices into the residents' daily routines?
- 4How does the nursing team manage medical emergencies or changes in health status during the overnight hours?
- 5What kind of daily activities or social outings are available to keep the residents engaged with one another?
- 6How does the staff foster an inclusive and welcoming environment for all residents and their families?
Personalized based on this facility's data
Key Review Excerpts
“The sisters here are so wonderful and that is why the residents have such joy. I spent a day helping here and was greatly impacted by the joy of Jesus I found in everyone I met.”
“Great staff, outstanding care , great food All are treated with dignity and compassion The whole place is immaculate and I would go there to live myself when I get older and need help.”
“The new building is beautiful. It was spotless and the piano was perfectly tuned. The residents are well cared for!”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
8
measures
4
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Holy Family Home has 9 federal deficiencies across 3 surveys, all corrected by the facility. The issues primarily involved fire safety systems (emergency lighting, fire doors, drills), electrical systems (backup power, outlet testing), and food safety procedures. No complaints were filed by families, and all deficiencies were addressed with correction dates provided.
Mar 12, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 9, 2025Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 10, 2024Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Provide properly protected cooking facilities.
Egress Deficiencies
Install proper backup exit lighting.
Jul 28, 2023Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Holy Family Home
nonprofit
Chain Affiliation
Little Sisters of the Poor
5 facilities nationwide
Chain avg rating: 5.0/5 · Rank 1 of 3 (Worst) (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit littlesistersofthepoorphiladelphia.org
Medicare data downloads
Original nursing home datasets
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