Holland Center for Rehabilitation and Nursing
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 141 Google reviews
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What this means for your family
While the independent and assisted living sections are highly regarded for their amenities and social atmosphere, the skilled nursing and rehabilitation unit has a recurring pattern of serious complaints. If you are considering this facility for rehab, we strongly advise you to visit the nursing unit specifically, ask about their ratio of permanent versus agency staff, and ensure you have a clear plan for daily communication with the medical team.
Google Reviews
Google Reviews
141 reviews on Google“Holland Center for Rehabilitation and Nursing receives highly polarized feedback, with a stark divide between the experiences of independent/assisted living residents and those in the skilled nursing and rehab units. While many praise the facility's aesthetic, cleanliness, and the friendliness of administrative staff, numerous families of rehab patients report severe neglect, poor communication, and substandard medical care. Potential families should be aware that the positive reputation of the senior living campus does not consistently extend to the rehabilitation and nursing wing.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus grounds
- Responsive and helpful administrative/liaison staff
- Effective physical therapy programs
- Welcoming and professional front desk reception
Concerns
- Severe neglect and poor nursing care in the rehab unit (mentioned by 12 reviewers)
- Communication breakdowns with medical staff and administration (mentioned by 8 reviewers)
- Facility cleanliness and hygiene issues in patient rooms (mentioned by 6 reviewers)
- Understaffing leading to slow response times (mentioned by 5 reviewers)
- Inconsistent or incorrect medication management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 141 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility has 66 residents, how do you ensure that nursing staff are able to respond promptly to call bells, especially during shift changes?
- 2I noticed the physical therapy program is highly regarded; how do you coordinate that care with the nursing team to ensure consistent progress for residents in rehab?
- 3What specific protocols are in place to ensure medications are administered accurately and on time, particularly for residents with complex health needs?
- 4Could you walk me through your process for keeping families updated on changes in a resident's health status, and who would be our primary point of contact for medical updates?
- 5What is your current cleaning schedule for resident rooms, and how do you handle requests for additional housekeeping or deep cleaning if a family notices an issue?
- 6With the beautiful campus grounds, what kind of daily activities or outdoor opportunities are available to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are all agency nurses and they couldn’t care less about the patients. There is no consistency and new nurses everyday who don’t know what’s going on.”
“My father is a disabled veteran and has Parkinson's... My mother has been trying to contact someone, to either talk to him, or a nurse and no one answers.”
“My mother was abused by an aide at the facility. She had a bruise from the back of her head along her neck. No one could explained how she got it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
11
measures
1
measures
2
measures
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints leading to recurring deficiencies in accident prevention and care planning at Holland Center. The facility shows persistent problems with medication management, infection control, and fire safety systems across surveys. While most issues are eventually corrected, one recent accident prevention violation from early 2026 remains without a correction plan, and the pattern of repeated deficiencies suggests ongoing quality concerns families should carefully evaluate.
Jan 29, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 11, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2025Routine19
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Sep 25, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 13, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jul 12, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jul 12, 2024
$36,186
Ownership & Operations
Who Operates This Facility
Holland Center for Rehabilitation and Nursing
for profit
Chain Affiliation
Lme Family Holdings
15 facilities nationwide
Chain avg rating: 2.2/5 · Rank 2 of 15
Ownership & Management
Owners
Twining Village Operating Holdings LLC
Owner · Organization
Be Smarts Tr
Owner (parent company) · Organization
El Twining LLC
Owner (parent company) · Organization
Lahasky Family Trust
Owner (parent company) · Organization
Twining Managing Member LLC
Owner (parent company) · Organization
Twining Member LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
141 reviews from families & visitors
Official Website
Visit hollandvillagepa.com
Medicare data downloads
Original nursing home datasets
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