Hidden Glenn Senior Living II
Limited public data on Hidden Glenn Senior Living II. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 29 Google reviews
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What this means for your family
This facility offers a warm, home-like environment with highly praised nursing staff for many residents. However, families should be extremely cautious regarding the management style of the Executive Director and investigate the facility's current policies on hospital transfers and language accessibility for caregivers.
Google Reviews
Google Reviews
29 reviews on Google“Families may find a high level of care from the core nursing staff and a home-like environment, but there is significant controversy regarding the Executive Director's professionalism. While some residents benefit from a 'culture of care,' others report severe issues with management attitude, language barriers among caregivers, and disputes regarding facility admissions policies.”
Quality Themes
Tap a score for detailsStrengths
- Consistent quality of nursing care
- Home-like atmosphere with in-house meals
- Clean and well-maintained environment
- Professionalism from certain core nursing staff
Concerns
- Unprofessional behavior by Executive Director (mentioned by 3 reviewers)
- Language barriers between staff and residents (mentioned by 2 reviewers)
- Issues with facility admission/discharge policies
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 15 residents, how do you ensure everyone gets personalized attention during mealtimes?
- 2What kind of daily activities or social outings do you organize to help residents stay connected with each other?
- 3How does the staff handle medical emergencies or urgent care needs during the overnight hours?
- 4I noticed you are very active in responding to feedback from families; how do you typically incorporate resident or family suggestions into your care plans?
- 5How do you manage the balance between providing necessary assistance and encouraging residents to maintain their independence?
- 6What is the process for communicating important health updates or changes in a resident's condition to us as a family?
Personalized based on this facility's data
Key Review Excerpts
“The Executive Director Bree is a Godsend! She has made the transition for my dad so smooth and has alleviated so much stress for me.”
“My mother has been a resident at Hidden Glenn Senior Living since July 2019... Her care has been of consistent quality throughout her stay there.”
“The nurses were great ( Fie, Bree, Catherine) they kept him going. The Daily care staff also were friendly.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 15, 2025OtherClean
The unannounced case management visit on 04/15/2025 was conducted to address a deficiency found during a previous complaint investigation. The primary finding was a violation of maintaining a comfortable temperature for residents at all times. This deficiency is classified as Type B and is currently under appeal.
Nov 26, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 28, 2024ComplaintClean
This report details a complaint investigation conducted on behalf of the facility. The allegations regarding safeguarding belongings, mail receipt, and staff respect were investigated through interviews and record reviews. Due to a lack of corroborating evidence, all cited allegations were found to be unsubstantiated.
Jul 11, 2024InspectionClean
The facility underwent an unannounced annual inspection on July 11, 2024. The report indicates that the facility was observed to be clean, well-stocked, and compliant with safety and operational standards. No deficiencies were cited during this visit.
Jul 9, 2023InspectionClean
The facility underwent a required annual inspection and was found to be in excellent condition. The inspector noted that the facility appears clean, all safety equipment was operational, and required documentation for both staff and clients was up to date. No deficiencies were observed during this inspection.
Jul 22, 2022InspectionClean
The facility underwent an annual inspection with a specific emphasis on infection control. The Licensing Program Analyst observed sufficient hand hygiene supplies, proper use of face coverings, and adequate COVID postings. No deficiencies were observed during the visit.
Ownership & Operations
Who Operates This Facility
Affordable Senior Housing Foundation
LOFVENDAHL, BRIGITTA M
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit hiddenglenn.org
Medicare data downloads
Original nursing home datasets
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