Hidden Glenn Senior Living II

The unannounced case management visit on 04/15/2025 was conducted to address a deficiency found during a previous complaint investigation. The primary finding was a violation of maintaining a comfortable temperature for residents at all times. This deficiency is classified as Type B and is currently under appeal.

This report details a complaint investigation conducted on behalf of the facility. The allegations regarding safeguarding belongings, mail receipt, and staff respect were investigated through interviews and record reviews. Due to a lack of corroborating evidence, all cited allegations were found to be unsubstantiated.

The facility underwent an unannounced annual inspection on July 11, 2024. The report indicates that the facility was observed to be clean, well-stocked, and compliant with safety and operational standards. No deficiencies were cited during this visit.

The facility underwent a required annual inspection and was found to be in excellent condition. The inspector noted that the facility appears clean, all safety equipment was operational, and required documentation for both staff and clients was up to date. No deficiencies were observed during this inspection.

The facility underwent an annual inspection with a specific emphasis on infection control. The Licensing Program Analyst observed sufficient hand hygiene supplies, proper use of face coverings, and adequate COVID postings. No deficiencies were observed during the visit.