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Nursing HomeMedicaid

Henderson Nursing and Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2500 North Elm Street, Henderson, KY 4242090 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 22 Google reviews

5
4
3
2
1
Henderson Nursing and Rehabilitation Center Nursing Home in Henderson, KY — Street View
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What this means for your family

Henderson Nursing and Rehabilitation has shown measurable improvements in facility maintenance and activity programming over the last few years. However, given recent reports of medical neglect and infection issues, families should conduct a thorough tour and ask specifically about the facility's protocols for monitoring post-rehab recovery and infection prevention.

Google Reviews

Google Reviews

22 reviews analyzed
Henderson Nursing and Rehabilitation Center receives polarized feedback, with recent reviews highlighting significant improvements in facility cleanliness and staff dedication over the last five years. While some families report excellent rehabilitative outcomes and compassionate care, others have raised serious concerns regarding medical neglect and poor communication during recovery.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean8.0Activities9.0Meds2.0Memory8.0CommsN/AValueN/A

Strengths

  • Significant improvements in facility cleanliness
  • Dedicated and hardworking nursing staff
  • Effective rehabilitation outcomes
  • Active engagement in resident activities

Concerns

  • Reports of medical neglect and improper follow-up care (mentioned by 2 reviewers)
  • Inconsistent quality of care and staff attitude (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(1)'19(6)'22(2)'24(2)'26(1)

Distribution

5
15
4
1
3
0
2
0
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has made recent strides in cleanliness and resident engagement; could you walk me through what a typical day of activities looks like for a resident here?
  • 2Given that medication management is a critical part of care, what specific protocols and oversight measures do you have in place to ensure accuracy and safety for residents?
  • 3With a staffing rating of 2/5, how do you ensure that residents receive consistent attention and that communication between nursing staff and families remains reliable?
  • 4In instances where a resident’s health status changes or requires follow-up, what is your process for keeping family members informed and ensuring that medical needs are addressed promptly?
  • 5How does your team work to maintain a consistent standard of care and a positive, supportive environment across all shifts?
  • 6Regarding the recent state violations, what specific steps has the facility taken to address those findings and prevent similar issues from recurring?

Personalized based on this facility's data


Key Review Excerpts

I have witnessed a significant improvement slowly in the past 5 years. Today the floors and walls are clean the smell is much ,much better.

Memory care family member · 2025★★★★★

They are very clean and the residents always seem happy. They are constantly doing activities with the residents and making it a fun time.

Visitor · 2019★★★★★

Grateful Beyond Words for the miracle Henderson Nursing and Rehabilitation did with Bradley

Rehab patient family member · 2025★★★★★
Source: 22 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
72%
Registered nurses for medical care
Total Nursing
3.43hrs
84%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

8

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility37.0%
Worse than Avg
Here
37.0%
US
19.5%
KY
29.6%
Henderson
26.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
KY
16.5%
Henderson
5.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.6%
Worse than Avg
Here
26.6%
US
19.4%
KY
19.4%
Henderson
21.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.8%
Better than Avg
Here
13.8%
US
15.3%
KY
15.5%
Henderson
19.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
93.4%
KY
94.3%
Henderson
95.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility8.8%
Worse than Avg
Here
8.8%
US
5.3%
KY
6.7%
Henderson
6.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
KY
83.6%
Henderson
85.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.0%
Better than Avg
Here
86.0%
US
81.8%
KY
83.9%
Henderson
84.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
KY
1.7%
Henderson
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Above state avg (3.4)
1 complaint-triggered

Henderson Nursing and Rehabilitation Center has recurring issues with care planning, infection control, and medication management across all three surveys from 2019-2025, indicating persistent problems despite corrections. One family filed a complaint about infection control practices. The facility shows a pattern of repeated deficiencies in core care areas, suggesting ongoing challenges in maintaining consistent quality standards that families should carefully consider.

May 16, 2025Routine
4
0927MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0808MinorCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

May 16, 2025Complaint
1
0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 30, 2021Routine
9
0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222MinorCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324MinorCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0374MinorCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0808MinorCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Oct 31, 2019Routine
6
0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Henderson Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

54 facilities nationwide

Chain avg rating: 3.2/5 · Rank 34 of 54

Ownership & Management

Owners

Platschek, Alexander

Owner

15%

Platschek, Goldie

Owner

25%

Rubenstein, David

Owner

7%

Key personnel

Medco Henderson Re, LLC5% or Greater Mortgage InterestU.s. Department of Housing and Urban Development5% or Greater Mortgage InterestMetropolitan Commercial Bank5% or Greater Security InterestZiegler Financing Corporation5% or Greater Security InterestHenricy, LoriW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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