Brickyard Healthcare - Brentwood Care Center
Strong Medicare quality ratings; families often praise clean, well-maintained, and updated building. Still worth an in-person visit.
based on 100 Google reviews
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What this means for your family
This facility is highly regarded for its clean environment and compassionate staff, making it a strong candidate for many families. However, because one reviewer reported serious concerns regarding medication management and hygiene, we strongly recommend that you conduct a thorough tour and ask specific questions about their medication administration protocols and laundry tracking systems.
Google Reviews
Google Reviews
100 reviews on Google“Brickyard Healthcare - Brentwood Care Center receives overwhelming praise for its clean, modern facility and a staff that many reviewers describe as compassionate and family-oriented. While the vast majority of feedback is highly positive, one critical review highlights serious concerns regarding medication management, hygiene, and communication, suggesting that experiences may vary significantly.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and updated building
- Warm, attentive, and friendly nursing staff
- Strong, responsive leadership team
- Engaging activities and community atmosphere
Concerns
- Medication management errors and delays (mentioned by 2 reviewers)
- Laundry services resulting in lost or ruined clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your leadership team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2With the building being so well-maintained and updated, what are some of the favorite common areas where residents like to gather for activities?
- 3Can you walk me through the safety protocols and double-check systems you have in place to ensure accuracy and timeliness with medication administration?
- 4I understand that keeping track of personal belongings can be a challenge in a community of 114 residents; what is your process for labeling and managing laundry to ensure items don't go missing?
- 5Given the current staffing ratings, how do you ensure that the nursing team has enough dedicated time to provide personalized attention to each resident throughout the day?
- 6How does your clinical team handle communication with families if there is a sudden change in a resident's health or an urgent medical need?
Personalized based on this facility's data
Key Review Excerpts
“My mother was at Brentwood for several months after having her leg amputated. We always felt welcome and she felt cared for well! The staff including the therapy staff cared for her better then any other facility she had ever been at!!!!!”
“Mrs. Shelley Brown and staff took amazing care of my grandfather! Shelley did a good job communicating with the family and answering all our questions. She is extremely organized which helps greatly when dealing with medical insurance & outside providers.”
“My uncle is not the easiest resident to take care of but Brentwood management and staff treat him like he is family. He feels loved and cared for there. My primary complaint is the laundry staff (clothes are lost or ruined).”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent problems with fire safety, medication management, and infection control across multiple years. Families have filed complaints resulting in findings about dementia care and financial protection. Fire safety issues like sprinkler systems, emergency lighting, and exit doors appear repeatedly from 2022 through 2025, suggesting ongoing maintenance challenges. While the facility has correction dates for all deficiencies, the recurring pattern of similar problems raises concerns about sustained compliance.
Apr 30, 2026Routine2
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Install proper backup exit lighting.
Feb 25, 2025Routine19
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 23, 2024Routine16
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 3, 2023Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Sep 14, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Brickyard Healthcare - Brentwood Care Center
for profit
Chain Affiliation
Brickyard Healthcare
23 facilities nationwide
Chain avg rating: 2.5/5 · Rank 10 of 23
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
100 reviews from families & visitors
Official Website
Visit brickyardhc.com
Medicare data downloads
Original nursing home datasets
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