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Nursing HomeMedicaid Investigative

Evansville Protestant Home

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3701 Washington Ave, Evansville, IN 4771449 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 55 Google reviews

5
4
3
2
1
Evansville Protestant Home Nursing Home in Evansville, IN — Street View
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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Above-median deficiencies (12 vs median 6)

Below average in IN · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility is an excellent choice if you prioritize high-quality dining and a clean, historic environment. However, if your loved one requires intensive rehabilitation, you should request specific details on recent therapy outcomes, as some families have reported disappointing results.

Google Reviews

Google Reviews

55 reviews on Google
Families can expect a clean and well-maintained facility with highly praised dining services and a compassionate nursing staff. While many reviewers highlight excellent physical therapy and a welcoming atmosphere, there are specific concerns regarding inconsistent therapy outcomes and occasional staffing shortages.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean10.0Activities5.0MedsN/AMemoryN/AComms8.0Value3.0

Strengths

  • Exceptional food quality and variety
  • Clean and well-maintained historic building
  • Compassionate and friendly nursing staff
  • High-quality physical and occupational therapy

Concerns

  • Inconsistent rehabilitation outcomes (mentioned by 2 reviewers)
  • Staffing shortages and high turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(5)'20(9)'22(6)'24(4)'25(6)

Distribution · 57 analyzed

5
38
4
10
3
5
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the food quality and variety here; could you tell us more about what a typical daily menu looks like for residents?
  • 2Since the building has such a lovely historic feel, how do you ensure the rooms and common areas are kept modern and easy to navigate for seniors?
  • 3We are so impressed by your 5-star staffing rating; how do you support your nursing team to ensure they can continue providing such compassionate care?
  • 4Could you walk us through your process for managing medical emergencies or sudden changes in a resident's health during the night?
  • 5What kind of physical or occupational therapy programs do you offer, and how do you track a resident's progress to ensure they are meeting their mobility goals?
  • 6What are some of the favorite social activities or daily outings that the residents here enjoy participating in together?

Personalized based on this facility's data


Key Review Excerpts

The food was unbelievable, just like home cooking. The total staff knew exactly what they were doing. You never waited more than about 10 seconds for service. The dietary there is to die for, is the best of anything I’ve ever eaten an

Long-term resident's family · 2025★★★★★

After breaking an ankle, I received excellent physical and occupational therapy during a two-week stay at Evansville Protestant Home. The nursing and custodial staff were also top notch and personable.

Rehab patient · 2025★★★★★

We could not have more PLEASED with EPH. The staff are so kind and welcoming. She is happy with housekeeping, the food (I’ve eaten there and it’s SO good), and adores the quality of therapy and the WONDERFUL, KIND therapists.

Long-term resident's family · 2019★★★★★
Source: 55 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.83hrs
OK
Registered nurses for medical care
Total Nursing
4.76hrs
OK
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
62%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
12.1%
IN
24.8%
Vanderburgh
19.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
15.5%
IN
13.6%
Vanderburgh
14.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.1%
Worse than Avg
Here
32.1%
US
19.5%
IN
23.5%
Vanderburgh
28.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.5%
Worse than Avg
Here
23.5%
US
14.4%
IN
11.4%
Vanderburgh
11.9%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility9.6%
Worse than Avg
Here
9.6%
US
1.6%
IN
1.1%
Vanderburgh
0.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.5%
Worse than Avg
Here
21.5%
US
15.3%
IN
13.0%
Vanderburgh
15.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility60.0%
Worse than Avg
Here
60.0%
US
79.8%
IN
79.0%
Vanderburgh
69.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility69.9%
Mixed vs Avgs
Here
69.9%
US
81.8%
IN
81.5%
Vanderburgh
68.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
IN
1.3%
Vanderburgh
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (7.6)
1 complaint-triggered

Evansville Protestant Home has 33 deficiencies across three surveys, with one complaint filed by a family regarding infection control. The facility shows recurring issues with infection prevention, fire safety systems, and care planning that persist across multiple inspections. While all deficiencies have correction dates, the pattern of repeated problems in critical areas like infection control warrants careful consideration during visits.

Apr 1, 2025Routine
13
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0233Minimal · Pattern

Egress Deficiencies

Install resident room doors of proper design and width.

Apr 1, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 2, 2024Routine
12
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0233Minimal · Widespread

Egress Deficiencies

Install resident room doors of proper design and width.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0013Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0029Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0036Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

May 16, 2022Routine
7
0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0233Potential for harm · Pattern

Egress Deficiencies

Install resident room doors of proper design and width.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Evansville Protestant Home

Organization Type

nonprofit

Ownership & Management

Owners

Henry County Memorial Hospital

Owner · Organization

100%

Key personnel

Carlisle Higgs, LorrieManaging Control - Governing BodyChandler, MarkManaging Control - Governing BodyDill, LaurenManaging Control - Governing BodyDynes, SheldonManaging Control - Governing BodyGrubb, WilliamManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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