Brickyard Healthcare - Woodbridge Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 11 Google reviews
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What this means for your family
While some residents have had positive experiences with the physical therapy team, the facility has significant reports of poor communication and lost personal belongings. We strongly advise families to tour the facility in person and ask specifically about their protocols for safeguarding resident property and their policy for providing regular updates to family members.
Google Reviews
Google Reviews
11 reviews on Google“Brickyard Healthcare - Woodbridge Care Center receives highly polarized feedback, with some reviewers praising the dedication of the physical therapy and nursing staff, while others report significant concerns regarding facility management and communication. Critical issues include allegations of lost personal property, poor responsiveness to family inquiries, and concerns about building accessibility and safety protocols.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated physical therapy staff
- Compassionate nursing care for some residents
- Willingness to assist with complex admission needs
Concerns
- Poor communication and lack of responsiveness to family members (mentioned by 2 reviewers)
- Loss of personal property and belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority, how does your team ensure consistent, daily communication with families regarding their loved one's care?
- 2What specific protocols do you have in place to track and secure residents' personal belongings and clothing to prevent loss?
- 3I noticed the facility has a dedicated physical therapy team; how do you integrate their work with the daily nursing care to ensure a resident's progress is maintained?
- 4How do you manage medication administration and oversight to ensure accuracy and safety for residents with complex health needs?
- 5What steps are being taken to improve the overall environment and cleanliness of the facility to ensure a comfortable living space for residents?
- 6In the event of a medical emergency, what is the immediate process for notifying family members and coordinating with local medical services?
Personalized based on this facility's data
Key Review Excerpts
“The best staff. They are true heroes. I was treated with dignity and respect. I had a hard time getting into a care facility. I lived in my car and was morbidly obese. My legs needed to be wrapped to basically save my life. I was admitted quickly and found out later that my insurance didn't cover my physical therapy so they paid for it!!!”
“My husband was there for 8-9 months and passed away in April 2021 when I would call check on him it was like they did not have the time to talk to me and please do not take anything there that is value to you or your love one cause you will not get it back they lose a lot of his stuff”
“This is a tough place with a tough patient population. The staff are dedicated to caring for each person & getting to know what they need as an individual. It's an old building with not the best lighting, so it probably doesn't look as clean as it is.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 43 deficiencies across 10 surveys with 9 complaint-triggered incidents, indicating families have reported concerns. The most recurring problems involve care planning, resident rights communication, and infection control. Issues span from 2022 to 2025, suggesting ongoing challenges rather than isolated incidents. Most deficiencies show correction dates, though some issues like care planning and infection control repeat across multiple surveys.
Jul 25, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 7, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Dec 18, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jul 15, 2024Routine17
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 12, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 24, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ownership & Operations
Who Operates This Facility
Brickyard Healthcare - Woodbridge Care Center
for profit
Chain Affiliation
Brickyard Healthcare
23 facilities nationwide
Chain avg rating: 2.5/5 · Rank 8 of 23
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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