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Nursing Home Top Rated

Heinz Transitional Rehabilitation Unit

Strong Medicare quality ratings; families often praise knowledgeable and caring nursing staff. Still worth an in-person visit.

150 Mundy Street, Wilkes-Barre, PA 1870244 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 18 Google reviews

5
4
3
2
1
Heinz Transitional Rehabilitation Unit Nursing Home in Wilkes-Barre, PA — Street View
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What this means for your family

The facility is highly regarded for its rehabilitation therapy and professional staff, making it a strong candidate for post-hospital recovery. However, because all available reviews were posted within a single month, families should schedule an in-person tour to verify current staffing levels and daily operations.

Google Reviews

Google Reviews

18 reviews on Google
Heinz Transitional Rehabilitation Unit receives high praise for its professional and caring staff, particularly regarding its therapy programs. Reviewers consistently highlight the facility as an effective environment for post-hospital recovery and rehabilitation.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Knowledgeable and caring nursing staff
  • Effective rehabilitation therapy programs
  • Clean and professional facility environment

Rating Trends

Tap a year to see what changed

2345.02020(17)1.02021(1)

Distribution · 18 analyzed

5
17
4
0
3
0
2
0
1
1
14 reviews posted between Jan 15, 2020Jan 16, 2020 · 14 were 5-star

How They Respond to Reviews

61%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the staff is very responsive to feedback online; how does the administration typically involve families in the care planning process?
  • 2Since the facility is known for its effective rehab programs, how do you tailor therapy sessions to meet a resident's specific recovery goals?
  • 3With such a high rating for nursing staff, how do you ensure that this level of personalized, caring attention remains consistent during shift changes?
  • 4What is the protocol for handling medical emergencies or sudden changes in health status during the overnight hours?
  • 5What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with others?
  • 6The facility looks very clean and professional; what are your daily routines for maintaining the comfort and cleanliness of the resident rooms?

Personalized based on this facility's data


Key Review Excerpts

Great place for your family if you need therapy. It's clean, very professional and the staff is awesome.

Family member of patient · 2020★★★★★

Great group of staff providing fast track to home after hospital.

Rehab patient · 2020★★★★★

Great rehab facility with the best staff!

Rehab patient · 2020★★★★★
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.98hrs
OK
Registered nurses for medical care
Total Nursing
5.31hrs
OK
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.9%
Better than Avg
Here
99.9%
US
81.8%
PA
69.2%
Luzerne
84.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
79.7%
PA
68.7%
Luzerne
83.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
PA
1.4%
Luzerne
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (10.1)

This facility shows recurring deficiencies in care planning and treatment delivery across all three recent surveys, with the same care planning issues appearing in 2024 and again in late 2024. Primary problem areas include developing proper care plans, following treatment orders according to resident preferences, and safety supervision. While all deficiencies have correction dates, the persistence of care planning and treatment compliance issues across multiple surveys suggests ongoing challenges with fundamental care coordination.

Sep 25, 2025Routine
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 6, 2024Routine
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 5, 2024Routine
6
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Heinz Transitional Rehabilitation Unit

Organization Type

nonprofit

Ownership & Management

Owners

John Heinz Institute of Rehabilitation Medicine

Owner · Organization

100%

Key personnel

Minich, ChristineW-2 Managing EmployeePrebola, WilliamW-2 Managing EmployeeBrislin, JayOfficer / DirectorConaboy, WilliamOfficer / DirectorDavidowitz, SherryOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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