Allied Services Center City Skilled Nursing
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 21 Google reviews

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What this means for your family
This facility has a strong reputation for successful physical rehabilitation outcomes, which may make it a viable choice for short-term recovery. However, families should be aware of significant administrative and communication challenges; ensure you have a clear, documented plan for billing and therapy goals before admission.
Google Reviews
Google Reviews
21 reviews on Google“Allied Services Center City Skilled Nursing presents a polarized experience for families. While several reviewers praise the rehabilitation team for successful recovery outcomes and personalized care, others report significant administrative frustrations, including poor communication, billing disputes, and difficulty accessing physical therapy services.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy team
- Personalized care from nursing staff
- Positive, upbeat staff attitude
Concerns
- Poor communication and administrative unresponsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the high staffing rating, how do your nurses and therapists coordinate to ensure my loved one receives consistent, personalized care throughout the day?
- 2I noticed there have been some recent health inspection findings; what specific steps is the facility taking to address those areas and ensure ongoing quality of care?
- 3Since clear communication is so important to our family, could you walk us through your process for keeping families updated on changes in a resident's health or care plan?
- 4With the rehabilitation team being a noted strength, how do you integrate therapy goals into the daily routine for residents who are here for long-term care?
- 5What does a typical afternoon look like for residents in terms of social activities and engagement opportunities?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and notifying the family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“The nursing team and CNAs immediately got to know him as a person and treated him with personalized care and respect. The on-site rehabilitation team was exceptional!”
“The hospital said my dad wouldn't be able to walk the stairs leading to his apartment ever again but the therapy team got him back to his old self and he is able to walk all 17 of those step”
“The Supervisor named Carolyn avoids him and has other nurses calling back to give excuses. The people who work there are no help whatsoever.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring problems across multiple surveys, with 25 deficiencies spanning clinical care, medication management, and fire safety. The most concerning pattern involves repeated violations for pressure ulcer care and mobility assistance, which have persisted across multiple inspections from 2024 to 2025. Families filed at least one complaint regarding bed-hold notification requirements. While all issues have correction dates, the recurring nature of clinical care deficiencies warrants careful evaluation during your visit.
Nov 14, 2025Routine9
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jan 10, 2025Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Mar 7, 2024Routine10
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Aug 31, 2023Complaint1
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Allied Services Center City Skilled Nursing
nonprofit
Ownership & Management
Owners
Allied Services Personal Care, INC.
Owner · Organization
Allied Health Care Services
Owner (parent company) · Organization
Allied Services Foundation
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit allied-services.org
Medicare data downloads
Original nursing home datasets
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