Highland Park Senior Living
Families consistently rate this highly — reviewers highlight beautiful, resort-like facility. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
The facility offers a beautiful, resort-like environment with staff members who are frequently described as deeply caring. However, you must prioritize investigating the specific allegations regarding medication errors and unlicensed staff administration during your tour. Ask for recent health inspection reports to verify the safety of their medication management protocols.
Google Reviews
Google Reviews
22 reviews on Google“Highland Park Senior Living is frequently praised for its beautiful, resort-like atmosphere and a staff that many families describe as loving and caring. While some residents enjoy great dining and amenities, there are serious allegations regarding medication errors and unlicensed staff administering medication that require careful investigation.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, resort-like facility
- Caring and attentive staff
- High-quality amenities and dining
- Well-maintained apartments
Concerns
- Serious medication administration errors and unlicensed staff involvement
- Poor communication and lack of follow-up from administration
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It's wonderful to see how well-maintained and beautiful the apartments look; how do you ensure the upkeep of the common areas stays at this resort-like standard?
- 2We've noticed how much the staff is praised for being caring and attentive; what specific protocols do you have in place to ensure medication administration is always handled accurately and by licensed professionals?
- 3How does the administration team handle communication with families to ensure we are always updated on our loved one's well-being and any changes in their care?
- 4Could you tell us more about the monthly calendar and what kind of social events or outings are available to keep residents engaged?
- 5In the event of a medical emergency during the night, what is the specific process for notifying the family and coordinating care?
- 6With 160 residents here, how do you ensure that the high quality of dining and personalized attention is maintained for every individual?
Personalized based on this facility's data
Key Review Excerpts
“Highland Park is just a special place. The facility itself is beautiful from the woodwork to the furniture to the paintings, etc. The atmosphere is bright and the way it is laid out is literally resort-like.”
“My mom has been at highland for the past 3 years. I cannot say enough wonderful things about the living facility and the staff. Since I do not live in the area, I have complete confidence that my mom is well cared for on a daily basis.”
“The place itself is beautiful. The bosses and worker are not. There were alot of health violations to the client's there. Two clients was given the wrong dose of medication and could have died.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Highland Park Senior Living underwent 37 inspections, resulting in 17 clean reports and 45 recorded violations. Identified issues included documentation errors regarding medication and fire drills, as well as concerns related to facility security and the storage of cleaning supplies.
Mar 17, 2026RoutineCleanReport
No deficiencies found during this inspection.
Jan 28, 2026Routine
The home failed to report a fire department response regarding a sprinkler system malfunction to the Department within the required 24-hour timeframe.
Staff administered insulin to a resident based on blood glucose readings without following the prescriber's specific order to contact the physician first.
Dec 22, 2025RoutineCleanReport
No deficiencies found during this inspection.
Dec 18, 2025Routine
A staff person was performing direct care without documentation of completed and passed approved direct care or competency training.
A resident in room 164 did not have access to an operable lamp or light source at their bedside.
The facility failed to maintain the required 3-day supply of emergency drinking water for its 96 residents.
A resident's annual medical evaluation was missing their weight at the top of the form.
Oct 15, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jun 5, 2025Routine
A staff member posted a TikTok video featuring images of two residents without ensuring proper consent, potentially violating resident privacy rights.
Feb 18, 2025RoutineCleanReport
No deficiencies found during this inspection.
Feb 11, 2025Routine
The home failed to submit an incident report to the Department regarding a resident fall that resulted in a closed head injury requiring hospital treatment.
The resident's support plan failed to properly document the use of a bed rail, including the specific need, intended use, risks, and safety assessments.
Ownership & Operations
Who Operates This Facility
Highland Park Senior Living LLC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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