Health Center at Bloomingdale
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 73 Google reviews

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What this means for your family
This facility offers a clean, modern environment with a strong rehab team that many families appreciate. However, because multiple reviewers have reported significant delays in response times and neglect, especially during night shifts, we strongly recommend visiting during off-hours and asking management specifically about their night-shift staffing ratios.
Google Reviews
Google Reviews
73 reviews on Google“The Health Center at Bloomingdale receives highly polarized feedback, with many families praising the facility for its cleanliness, modern renovations, and dedicated nursing and rehab staff. However, a significant number of reviewers report serious concerns regarding understaffing, particularly during night shifts, which leads to long wait times for call bells and inconsistent quality of care. Families should be aware that while many have positive experiences, there is a recurring pattern of complaints regarding neglect and poor responsiveness during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Effective and proactive physical therapy programs
- Many highly compassionate and attentive nursing staff
- Professional and welcoming administrative team
Concerns
- Chronic understaffing leading to long response times for call bells (mentioned by 5 reviewers)
- Inconsistent care and neglect during night shifts (mentioned by 3 reviewers)
- Unprofessional or dismissive attitude from some staff members (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the facility is known for being so modern and well-maintained, could you show us the specific areas where residents spend most of their social time during the day?
- 2We've heard wonderful things about your physical therapy programs; how do you work with families to track a resident's progress in those sessions?
- 3With the administrative team being so professional and welcoming, what is the best way for us to communicate any specific care needs or concerns to them directly?
- 4How does the nursing team ensure that medication is administered accurately and on schedule, especially during the transition between shifts?
- 5What specific protocols are in place to ensure that call bells are answered promptly throughout the night and during the early morning hours?
- 6In the event of a medical emergency after hours, how is the on-call medical staff notified and how quickly can they respond to a resident's room?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and aids are ROCK STARS! Patient, empathetic, caring. They enjoy their jobs. Made our family feel very welcome & comfortable.”
“The staff are constantly short staffed so they cannot offer the care that the patients need. As of late, they have been falling short on their quality of care.”
“Having to use a bed pan, I called for help and on numerous times, especially midnight shift, waited no less than 30 minutes for help. Then greeted with an attitude, call bell taken and left on it after the door was slammed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant recurring issues with fire safety and medication management across multiple surveys, with families filing 4 complaint-triggered reports. Most deficiencies center on fire safety systems (sprinklers, extinguishers, emergency lighting), medication error rates, and resident assessment accuracy. While all violations show correction dates, the pattern of repeated fire safety and medication problems spanning 2021-2025 suggests persistent systemic challenges that families should carefully consider.
Aug 28, 2025Routine15
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Aug 28, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Mar 25, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Mar 8, 2024Routine12
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Mar 8, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Aug 8, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Health Center at Bloomingdale
for profit
Chain Affiliation
Continuum Healthcare
13 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 12 (Best)
Ownership & Management
Owners
Bruckstein, Daniel
Owner
Bruckstein, Robert
Owner
Bruckstein, Daniel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
73 reviews from families & visitors
Official Website
Visit bloomingdalehc.com
Medicare data downloads
Original nursing home datasets
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