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Nursing HomeMedicaid

Arbor Ridge Rehabilitation and Healthcare Center

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

261 Terhune Drive, Pines Lake · Wayne, NJ 07470120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 362 Google reviews

5
4
3
2
1
Arbor Ridge Rehabilitation and Healthcare Center Nursing Home in Wayne, NJ — Street View
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What this means for your family

Arbor Ridge is highly regarded for its cleanliness and specialized cultural programs, making it a strong candidate for many families. However, given the serious reports of medication errors and patient handling issues in recent months, we strongly advise you to conduct unannounced visits and closely monitor your loved one's medication administration and daily care routines.

Google Reviews

Google Reviews

362 reviews on Google
Arbor Ridge Rehabilitation and Healthcare Center receives a high volume of positive reviews, particularly from families who value the facility's cleanliness, professional nursing staff, and specialized Korean-language program. However, a minority of reviewers report serious concerns regarding medication management, patient neglect, and aggressive or dismissive communication from staff. Families should be aware of these polarized experiences when considering the facility for their loved ones.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities8.0Meds2.0Memory8.0Comms5.0Value4.0

Strengths

  • Clean, well-maintained facility
  • Dedicated and professional nursing staff
  • Specialized Korean-language program
  • Responsive admissions and administrative team

Concerns

  • Medication errors and over-sedation (mentioned by 3 reviewers)
  • Allegations of patient neglect or rough handling by aides (mentioned by 3 reviewers)
  • Poor communication and lack of responsiveness to family concerns (mentioned by 3 reviewers)
  • Inadequate or minimal rehabilitation therapy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02023(1)4.72024(42)4.92025(42)4.52026(48)

Distribution · 133 analyzed

5
118
4
5
3
0
2
1
1
9

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's specialized Korean-language program, how are these cultural and linguistic services integrated into the daily activities for residents who participate?
  • 2I noticed the facility has a 3/5 rating for health inspections; what specific steps or quality improvement initiatives have you implemented recently to address those findings?
  • 3Could you walk me through your current protocols for medication management and oversight to ensure accuracy and prevent potential errors?
  • 4How does your leadership team ensure consistent and transparent communication with families when concerns arise regarding a resident's daily care or well-being?
  • 5What is your process for supervising and training nursing aides to ensure that all interactions with residents are gentle, respectful, and meet your facility's standards for patient safety?
  • 6How do you determine the intensity and frequency of rehabilitation therapy for each resident, and how is that plan adjusted as their needs change?

Personalized based on this facility's data


Key Review Excerpts

The Korean nurses, CNAs, and the Korean director have been so helpful and understanding of my mom's needs from the start.

Memory care family member · 2024★★★★★

The staff is so kind in caring for my father, his room is always spotless and the personal items on his dresser and window ledge are always dusted and the plants cared for.

Long-term resident's family · 2024★★★★★

Within 2 days of me arriving I had to be Narcan and moved to a hospital because they overdosed me on three separate Max doses of opiates as well as them losing all of my belongings.

Rehab patient · 2026☆☆☆☆
Source: 362 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.83hrs
OK
Registered nurses for medical care
Total Nursing
3.48hrs
85%
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)
RN Turnover
26%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility32.5%
Worse than Avg
Here
32.5%
US
12.1%
NJ
11.7%
Passaic
10.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
14.4%
NJ
9.2%
Passaic
10.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
93.4%
NJ
93.0%
Passaic
87.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.1%
Better than Avg
Here
10.1%
US
19.5%
NJ
18.9%
Passaic
19.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
15.3%
NJ
9.1%
Passaic
8.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
19.4%
NJ
15.7%
Passaic
17.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.3%
Better than Avg
Here
87.3%
US
81.8%
NJ
78.7%
Passaic
69.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.0%
Better than Avg
Here
87.0%
US
79.7%
NJ
80.1%
Passaic
73.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NJ
1.2%
Passaic
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (8.5)

Arbor Ridge shows a pattern of recurring deficiencies across multiple surveys, with medication management and fire safety being the most problematic areas. The facility has had repeated issues with proper drug labeling and pharmaceutical services spanning 2020-2024, plus ongoing fire safety violations including smoke barriers and sprinkler systems. While all deficiencies show correction dates, the recurrence of similar problems suggests systemic challenges that families should investigate during visits.

Oct 17, 2024Routine
16
0200Potential for harm · WidespreadCorrected

Egress Deficiencies

Meet other general requirements.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 23, 2022Routine
11
0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0917Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

Sep 24, 2020Routine
3
0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Arbor Ridge Rehabilitation and Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Marquis Health Services

Chain Size

88 facilities nationwide

Chain avg rating: 3.0/5 · Rank 30 of 80

Ownership & Management

Owners

Quinto Delta LLC

Owner · Organization

89%

Tryko Delta Holdings LLC

Owner (parent company) · Organization

67%

Key personnel

M&t Bank5% or Greater Security InterestLabkovsky, AaronW-2 Managing EmployeeLabkovsky, AaronOfficer / DirectorPosen, MindeeOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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