Hazel Dell Assisted Living
Limited public data on Hazel Dell Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 17 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate staff and clean environment, making it a strong contender for daily care. However, families should request a written copy of all move-out and hospitalization policies, as some reviewers have experienced confusion regarding administrative procedures.
Google Reviews
Google Reviews
17 reviews on Google“Hazel Dell Assisted Living receives consistent praise for its compassionate, friendly staff and supportive environment for residents. While some families highlight excellent care and smooth transitions, others have raised concerns regarding high staff turnover, inconsistent communication about facility policies, and the quality of food service. Overall, it is viewed as a caring community, though potential residents should clarify administrative policies and expectations before moving in.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Person-centered care approach
- Clean and well-maintained facility
- Strong activity coordination
Concerns
- High staff turnover (mentioned by 2 reviewers)
- Inconsistent or unclear facility policies (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2With the activity program being a highlight here, what are some of the most popular social events residents are participating in this month?
- 3To ensure consistent care for my loved one, how do you maintain continuity and communication when there are changes in your caregiving team?
- 4Could you walk me through how your team ensures that facility policies are clearly communicated to families so we always know what to expect?
- 5How does your staff balance providing person-centered care with the daily medical needs of your 75 residents?
- 6In the event of a medical emergency, what is the specific protocol for notifying family members and coordinating with local healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“The staff has been wonderful in the transition as my mom moved in. They helped us to get her settled in her room and quickly started to manage her medications.”
“My dad who lived there for over a year was always treated with respect and concern for his needs. They have also gave me wise advice when his life was ending gradually.”
“No policies are clearly stated or available. My mom had to be hospitalized on Christmas and since it was over 20 days, she got evicted.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Oct 22, 2025Fire12Report
The inspection report dated 10/22/2025 indicates that all violations noted during previous related inspection(s) have been corrected and the facility has an 'Approved' status.
Failed to maintain 18 inches of clearance in maintenance area.
Failed to provide annual fire door inspection report; room 9 door not self-closing; room 15 items on door; holes found in door 213.
Failed to provide monthly carbon monoxide detector testing.
Failed to provide generator inspection reports (annual, monthly, weekly).
Failed to maintain minimum clearance around electrical panels near room 202.
Failed to provide annual fire resistance rated construction inspection; multiple ceiling hatches in rated areas are not rated.
Failed to provide reports for: annual fire sprinkler, 5-year internal, 5-year fdc hydro, quarterly sprinkler, annual fire alarm, and sensitivity testing.
Failed to provide semi-annual hood system inspection report; pull station obstructed.
Failed to provide testing and documentation of emergency lighting.
Failed to provide testing and documentation of emergency lighting.
Failed to provide 4 year fire damper inspection report.
Egress interrupted adjacent to kitchen entrance from dining area.
Oct 7, 2025Inspection
A follow-up inspection on 2025-11-26 (referenced in the cover letter) indicated that these deficiencies were corrected.
Facility failed to document specific resident needs (home health services, urinary incontinence, and ambulation/medical devices) in the Negotiated Service Agreements (NSA) for residents 5 and 6.
Staff D background check expired 9 months prior to the inspection and was not renewed until after the inspection was initiated.
—Fire
The inspection report dated 2026-04-02 indicates that all violations noted during previous related inspections have been corrected, but the 2026-03-12 report shows new/outstanding deficiencies. The 2025-11-21 report also contained multiple deficiencies including door latch failures and expired batteries.
Facility failed to provide inventory of fire resistance rated construction.
Control valve shall be supervised.
Generator report states governor does not function properly.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit hazeldellal.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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