Supported Living

R.o.a.r. INC

Name: R.o.a.r. INC
Address: 7813 Ne 13th Ave, Vancouver, WA, 98665, US
Telephone: (360) 693-1969
Rating: 4.9

Public Google reviewers rate this highly and often mention finding competitive insurance rates. Schedule a visit to confirm the fit.

7813 Ne 13th Ave, Hazel Dell North · Vancouver, WA 98665|Licensed & active

Source: WA DSHS — view official record

Google rating

4.9/5

based on 202 Google reviews

(360) 693-1969 Directions

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What this means for your family

Public Google reviewers rate R.o.a.r. INC highly. Reviewers highlight: finding competitive insurance rates, knowledgeable and professional staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

202 public Google reviews available

Reviewers consistently praise this agency for finding competitive insurance rates and providing knowledgeable, professional service. However, some clients have experienced significant delays in receiving quotes and issues with staff following up on promised return calls.

Quality Themes

Tap a score for details

Strengths

Finding competitive insurance rates
Knowledgeable and professional staff
Long-term client loyalty
Personalized service and research

Concerns

Delays in providing quotes or following up on communications (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 34 analyzed

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

1We've heard wonderful things about how professional and knowledgeable your staff is; how do you ensure that level of expertise is maintained during shift changes?
2Since your team is known for providing such personalized service and research, how do you tailor daily activities to match each resident's specific hobbies and interests?
3How does the facility handle medical emergencies or unexpected health changes during the overnight hours?
4We value clear communication, so what is the best way for our family to stay updated on our loved one's well-being and receive timely responses to our questions?
5We noticed how much your long-term clients seem to value the community here; what makes this a place where people choose to stay for many years?
6How do you work with families to navigate the complexities of insurance and ensure we are finding the most competitive rates for care?

Personalized based on this facility's data

Key Review Excerpts

“Altech does a great job understanding our insurance needs and finding us the best policies at the lowest rates. Highly recommended!”

Client · 2026★★★★★

“They even went over another companies policy with me to ensure I was getting what was best for me. They truley had my best interest in mind, not their own which was a refreshing experience.”

Client · 2026★★★★★

“Neil and his team have one goal and that is to ensure their customer's insurance needs are met. They are the most friendly, knowledgeable, caring insurance professionals I have have ever worked with and I am confident I can rely on them.”

Long-term client · 2025★★★★★

Source: 34 Google reviews in the current analysis set; Google reports 202 total

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

1total

2deficiencies

Nov 21, 2023Inspection2 deficiencies reported

View official report

A follow-up letter dated 01/19/2024 states that these specific deficiencies were found to be corrected.

Medical devicesWAC 388-101D-0155Corrected Dec 31, 2023

The provider failed to provide written instructions to staff regarding the safe and proper use of a shower chair with a seatbelt and a Hoyer lift for one sampled client.

Confidentiality of client recordsWAC 388-101D-0370Corrected Dec 31, 2023

The provider failed to obtain a current signed Release of Information (ROI) for one sampled client, resulting in potential exposure of personal information without consent.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(360) 693-1969

7813 Ne 13th Ave

Vancouver, WA 98665

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

202 reviews from families & visitors

WA DSHS — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.