R.o.a.r. INC
Families consistently rate this highly — reviewers highlight finding competitive insurance rates. Schedule a visit to confirm the fit.
based on 202 Google reviews
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What this means for your family
This agency is highly regarded for its ability to secure the best insurance rates and its deep industry knowledge. However, if you require timely responses for quotes, you may want to follow up proactively, as some clients have reported difficulties with staff following through on return calls.
Google Reviews
Google Reviews
202 reviews on Google“Reviewers consistently praise this agency for finding competitive insurance rates and providing knowledgeable, professional service. However, some clients have experienced significant delays in receiving quotes and issues with staff following up on promised return calls.”
Quality Themes
Tap a score for detailsStrengths
- Finding competitive insurance rates
- Knowledgeable and professional staff
- Long-term client loyalty
- Personalized service and research
Concerns
- Delays in providing quotes or following up on communications (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how professional and knowledgeable your staff is; how do you ensure that level of expertise is maintained during shift changes?
- 2Since your team is known for providing such personalized service and research, how do you tailor daily activities to match each resident's specific hobbies and interests?
- 3How does the facility handle medical emergencies or unexpected health changes during the overnight hours?
- 4We value clear communication, so what is the best way for our family to stay updated on our loved one's well-being and receive timely responses to our questions?
- 5We noticed how much your long-term clients seem to value the community here; what makes this a place where people choose to stay for many years?
- 6How do you work with families to navigate the complexities of insurance and ensure we are finding the most competitive rates for care?
Personalized based on this facility's data
Key Review Excerpts
“Altech does a great job understanding our insurance needs and finding us the best policies at the lowest rates. Highly recommended!”
“They even went over another companies policy with me to ensure I was getting what was best for me. They truley had my best interest in mind, not their own which was a refreshing experience.”
“They have done research for the "best fit" insurance for our needs and followed through with professional expertise and and confidence.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Nov 21, 2023Inspection
A follow-up letter dated 01/19/2024 states that these specific deficiencies were found to be corrected.
The provider failed to obtain a current signed Release of Information (ROI) for one sampled client, resulting in potential exposure of personal information without consent.
The provider failed to provide written instructions to staff regarding the safe and proper use of a shower chair with a seatbelt and a Hoyer lift for one sampled client.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
202 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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