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Assisted Living

Arbor Ridge Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

9501 Ne Hazel Dell Ave, Hazel Dell North · Vancouver, WA 9866564 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.9/5

based on 8 Google reviews

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What this means for your family

Arbor Ridge is highly regarded for its compassionate staff and consistent support for residents adjusting to assisted living. Because the reviews are overwhelmingly positive, families should feel confident in the quality of care, though they may want to inquire about specific social programming to ensure it aligns with their loved one's interests.

Google Reviews

Google Reviews

8 reviews on Google
Arbor Ridge Assisted Living is consistently praised for its compassionate, attentive staff who prioritize resident comfort and emotional well-being. Families highlight the facility's cleanliness and the staff's proactive approach to helping new residents adjust to communal living.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMeds10.0MemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and attentive staff
  • Clean and well-maintained environment
  • Proactive support for resident adjustment
  • Reliable medication and daily living assistance

Rating Trends

Tap a year to see what changed

2345.02014(1)4.02019(1)5.02020(1)5.02022(1)5.02024(1)5.02025(3)

Distribution · 8 analyzed

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4
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed your team is very active in responding to family feedback online; how do you incorporate that ongoing communication into your daily care plans for new residents?
  • 2Given that you have a smaller community of 64 residents, how does this size help your staff provide the personalized attention that your current families seem to appreciate so much?
  • 3What proactive steps do you take during the first few weeks to help a new resident feel at home and adjust comfortably to life at Arbor Ridge?
  • 4Since your residents value the cleanliness and maintenance of the facility, could you walk me through your standard schedule for housekeeping and room upkeep?
  • 5How does your team coordinate with outside healthcare providers to ensure that medication management remains seamless and reliable for residents?
  • 6What kind of social activities or events do you have planned that encourage residents to interact and build friendships within the community?

Personalized based on this facility's data


Key Review Excerpts

During the first two weeks, the staff stayed near her, even walking with her to the lunchroom. As time progressed, she became more familiar with the other residents and staff.

Resident's sister · 2025★★★★★

They manage his meds, put on & take off his support stockings, even do his laundry if he wants. They always do it with loving care & smiles, too.

Resident's child · 2014★★★★★

We have had numerous meals with her at their community dining room and have never had a bad meal. The wait staff do a tremendous job

Resident's child · 2025★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
34deficiencies
Mar 13, 2026Fire

The inspection report dated 01/21/2026 documented fire safety deficiencies which were noted as corrected in the subsequent report dated 03/13/2026.

Testing and MaintenanceIFC 903.5 2021

Facility failed to provide annual forward flow inspection. 09/02/2025 inspection identified gauges and accelerator failed testing. Facility failed to provide annual trip test and 3 year dry system full trip test.

Nov 20, 2025Investigation

This letter confirms that deficiencies previously identified under compliance determinations 68801 and 64599 have been corrected.

Other requirementsWAC 388-78A-2040
Other requirementsWAC 388-78A-2040-1
Other requirementsWAC 388-78A-2040-2
Sep 24, 2025Enforcement
$900.00Report

Letter details the imposition of a $900.00 civil fine.

Other requirementsWAC 388-78A-2040 (1)(2)

The facility failed to stay in compliance with local and state fire ordinances, placing residents, visitors, and staff at risk. This is a recurring deficiency previously cited on July 9, 2025, and an uncorrected deficiency from July 9, 2025, and April 29, 2025.

Jul 9, 2025Enforcement
$600.00Report

Civil fine of $600.00 imposed.

Other requirementsWAC 388-78A-2040

The licensee failed to stay in compliance with local and state fire ordinances, placing 55 residents' lives and safety at risk. This is an uncorrected deficiency previously cited on April 29, 2025.

Sep 3, 2024Inspection

This document is a follow-up letter confirming that the deficiencies identified in previous inspection (Compliance Determination 45093) have been corrected.

WAC 388-78A-2130

Deficiencies corrected

WAC 388-78A-2130-1-b

Deficiencies corrected

WAC 388-78A-2130-3

Deficiencies corrected

WAC 388-78A-2130-4

Deficiencies corrected

WAC 388-78A-2130-5-b

Deficiencies corrected

WAC 388-78A-2130-5-e

Deficiencies corrected

WAC 388-78A-2130-6-a-i

Deficiencies corrected

WAC 388-78A-2480-1

Deficiencies corrected

WAC 388-78A-2130-1

Deficiencies corrected

WAC 388-78A-2130-1-c

Deficiencies corrected

WAC 388-78A-2130-3-a

Deficiencies corrected

WAC 388-78A-2130-5

Deficiencies corrected

WAC 388-78A-2130-5-c

Deficiencies corrected

WAC 388-78A-2130-6

Deficiencies corrected

WAC 388-78A-2130-6-a-ii

Deficiencies corrected

WAC 388-78A-2130-1-a

Deficiencies corrected

WAC 388-78A-2130-2

Deficiencies corrected

WAC 388-78A-2130-3-b

Deficiencies corrected

WAC 388-78A-2130-5-a

Deficiencies corrected

WAC 388-78A-2130-5-d

Deficiencies corrected

WAC 388-78A-2130-6-a

Deficiencies corrected

WAC 388-78A-2130-6-b

Deficiencies corrected

Sep 27, 2023Fire

The inspection on 2023-09-22 resulted in a 'Disapproved' status for a violation of IFC 604.6. A follow-up inspection on 2023-09-27 confirmed all violations noted during previous related inspection(s) have been corrected.

Open junction boxes and open-wiring splicesIFC 604.6, 2018

Electrical cord found in non approved manner at hot water heater area in kitchen.

Fire

The inspection report dated 12/19/2025 indicates that previous violations have been corrected and the facility is now approved.

Owner's Responsibility (Fire-resistance-rated construction)IFC 701.6 2021

Drywall damage in electrical room, holes in fire alarm room, and ceiling tiles out of place in linen room. Fire doors lack fire door tags.

Portable Fire ExtinguishersIFC 906.2 2021

Fire extinguisher in kitchen was found to be blocked.

Inspection and Maintenance (Opening protectives)IFC 705.2 2021

Fire doors have excessive gaps and non-approved plastic covers attached.

Fire Drills

Employees have not been provided instructions on the use of portable fire extinguishers and manual actuation of the fire-extinguishing system.

Testing and Maintenance (Sprinkler systems)IFC 903.5 2021

Conference room fire sprinkler head found to be missing fluid.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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