See every facility — official ratings, family reviews, no referral fees.
Assisted LivingMemory Care

Hawkins Creek Assisted Living and Memory Care Community

Families consistently rate this highly — reviewers highlight warm and personable staff. Schedule a visit to confirm the fit.

311 E Hawkins Parkway, Longview, TX 7560570 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.9/5

based on 56 Google reviews

5
4
3
2
1
Hawkins Creek Assisted Living and Memory Care Community Assisted Living in Longview, TX — Street View
Street View

Watch Hawkins Creek Assisted Living and Memory Care Community

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Hawkins Creek is an excellent choice for families seeking a clean, beautifully updated, and highly engaging environment for their loved ones. However, if your resident relies on complex medication regimens, you should specifically ask about their medication reconciliation processes and how they handle prescription refills to avoid the issues reported by previous families.

Google Reviews

Google Reviews

56 reviews on Google
Hawkins Creek is highly regarded by families for its warm, home-like atmosphere and a staff that treats residents like family. While most reviewers praise the cleanliness, beautiful recent renovations, and engaging activities, one critical review highlighted a serious failure in medication management and a subsequent rate increase.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0Meds1.0Memory9.0Comms8.0Value4.0

Strengths

  • Warm and personable staff
  • Clean and beautifully renovated facility
  • Engaging resident activities
  • Peaceful, home-like atmosphere

Concerns

  • Medication management failures

Rating Trends

Tap a year to see what changed

2345.02016(1)5.02022(10)5.02023(4)5.02024(7)4.92025(33)5.02026(4)

Distribution · 59 analyzed

5
58
4
0
3
0
2
0
1
1
21 reviews posted between Dec 22, 2025Dec 24, 2025 · 21 were 5-star

How They Respond to Reviews

100%response rate
Good

The owner provides highly personalized responses to detailed reviews, often mentioning specific staff members and resident details. For generic or star-only reviews, the responses shift to warm, enthusiastic templates.

Questions for Your Tour

  • 1It is wonderful to see how beautifully renovated and clean the community looks; what recent updates have been made to enhance the home-like atmosphere?
  • 2We noticed how much the management values feedback from families; how does the team use resident and family input to improve daily care?
  • 3Could you walk us through the specific protocols your team uses to ensure medication is administered accurately and on schedule every day?
  • 4What is the process for handling medical emergencies or urgent health changes during the overnight hours?
  • 5What are some of the most engaging or favorite activities that residents participate in throughout the week?
  • 6How do you tailor daily programming to ensure both the assisted living and memory care residents feel socially connected and active?

Personalized based on this facility's data


Key Review Excerpts

They treated us like family, always smiling and were extremely helpful right up to the day the Lord called him home. They even set up a private room with condiments for those of us that were fortunate to be there with him on that last day.

Memory care family member · 2026★★★★★

For months they did not fill my mom’s prescription for her behavioral health medication. We saw her become more difficult, would take her for care with her physician, but they would not fill or reconcile her meds at Hawkins.

Memory care family member · 2025☆☆☆☆

The place is always clean, the food they serve the residents is great. The staff have a genuine care for the residents. The facility is well maintained.

Assisted living family member · 2024★★★★★
Source: 56 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
3deficiencies

Key Findings

The most recent inspection records show that while there were three safety and lighting violations identified in February 2020, all issues were documented as corrected by March 2020. There are currently no active enforcement actions listed against the facility.

Feb 21, 2020Routine

Health Code (1 violations) | Life Safety Code (2 violations)

Health CodeCorrected Mar 31, 2020

The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Mar 27, 2020

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Mar 2, 2020

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

311 E Hawkins Parkway Opco LLC

Organization Type

for profit

Management Company

SAGORA SENIOR LIVING, INC

Administrator

CHRIS HALL

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call