Public Google reviewers rate this highly and often mention engaging and varied social activities. Schedule a visit to confirm the fit.
based on 26 Google reviews
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Public Google reviewers rate Hampton Manor of Hamburg 4 highly. Reviewers highlight: engaging and varied social activities, beautiful, well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Hampton Manor of Hamburg receives polarized feedback, with many families praising the engaging activities, beautiful facility, and kind caregivers who help residents thrive. However, significant concerns exist regarding management responsiveness, high staff turnover, and inadequate care for residents with memory-related needs. Families should be aware of reports regarding poor communication during medical incidents and difficulties with post-residency financial reimbursements.
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Key Review Excerpts
“If your loved one needs memory care, do not take them here. The facility is new, but that's where the good things about this place stop. Constant staff turnover, absolutely no one qualified to care of patients who need memory care and very little communication with the family.”
“My mother passed away on November 6th and I was told that the balance of the month would be reimbursed after the room was cleared out. The following Monday the room was cleared. There still hasn't been any money reimbursed and I've tried contacting the manager a number of times to talk to him and not one returned phone call.”
“Admitted my parent on a Friday and removed them due to safety issues by the following Tuesday after 2 falls landing her in the hospital with a laceration on her leg. We were not notified of either incident until we arrived the following day.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has a history of substantial compliance. The only recorded deficiency involved missing documentation for annual administrator training in 2022 and 2023, which the facility addressed through an approved corrective action plan.
No deficiencies are reported in this inspection record.
No documentation was available to verify that licensee designee/administrator Shahid Imran completed the required 16 hours of annual training for 2022 and 2023.
No deficiencies are reported in this inspection record.
Hamburg Investors Holdings LLC
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Official Website
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MI LARA — View Official Record
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