Hampton Manor of Hamburg 3
Families consistently rate this highly — reviewers highlight engaging social activities. Schedule a visit to confirm the fit.
based on 26 Google reviews
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What this means for your family
While the facility offers a vibrant social calendar and a beautiful environment, families requiring memory care should exercise extreme caution due to reported safety and training gaps. Additionally, ensure all financial and communication expectations are clearly documented in writing, as multiple families have reported difficulty with administrative follow-through.
Google Reviews
Google Reviews
26 reviews on Google“Hampton Manor of Hamburg 3 receives polarized feedback, with many families praising the facility's aesthetic, social activities, and kind staff. However, significant concerns exist regarding memory care quality, high staff turnover, and administrative responsiveness, particularly concerning communication and financial reimbursements after a resident's passing.”
Quality Themes
Tap a score for detailsStrengths
- Engaging social activities
- Beautiful, well-maintained facility
- Kind and caring daily staff
- Spacious, comfortable living environments
Concerns
- Poor communication and administrative responsiveness (mentioned by 3 reviewers)
- Inadequate memory care and staff training (mentioned by 2 reviewers)
- High staff turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since you have such a beautiful, well-maintained space, how do you ensure that the daily activity calendar remains engaging and consistent for residents?
- 2Could you walk me through your process for keeping families updated on their loved one's care and any changes in their health status?
- 3With the smaller capacity of 18 residents, how do you approach specialized training for staff members who support those with memory care needs?
- 4What steps are in place to ensure consistent, high-quality care and stability for residents when there are changes in the caregiving team?
- 5In the event of a medical emergency, what is your protocol for coordinating with local healthcare providers and notifying family members?
- 6How do you balance the cost of care with the specific services provided to ensure families feel they are receiving consistent value and transparency?
Personalized based on this facility's data
Key Review Excerpts
“Admitted my parent on a Friday and removed them due to safety issues by the following Tuesday after 2 falls landing her in the hospital with a laceration on her leg.”
“Constant staff turnover, absolutely no one qualified to care of patients who need memory care and very little communication with the family.”
“The caregivers make the difference. They are kind and caring. They never complain or act like they don't want to do something.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had several documented deficiencies in the past, including issues with staff training records, resident assessment documentation, and the storage of medications. However, the most recent renewal inspection in September 2025 found the facility to be in substantial compliance with all rules.
Sep 29, 2025RoutineCleanReport
No deficiencies found during this inspection.
Sep 2, 2025Complaint
Allegation that Resident A requires two direct care workers for transfers, but only one worker was present during the night shift.
Oct 10, 2023Routine
No thermometers were present in the refrigerator/freezer in Resident G’s room.
Dietary supplements, over the counter medications, and/or prescription medications were observed in Resident F and Resident G’s rooms.
No documentation available to verify that licensee designee/administrator Shahid Imran completed the required 16 hours of annual training for 2022 and 2023.
Four out of five resident records reviewed (Residents A, B, C, and D) did not contain funeral provisions and preferences.
Five resident records reviewed (Resident A-E) did not contain evidence that written assessment plans were completed with the resident or representative.
Jan 12, 2023OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Hamburg Investors Holdings LLC
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit hamburgseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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