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Assisted Living

Hampton Manor of Hamburg 3

Families consistently rate this highly — reviewers highlight engaging social activities. Schedule a visit to confirm the fit.

7300 Village Center Dr., Whitmore Lake, MI 4818918 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.0/5

based on 26 Google reviews

5
4
3
2
1

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What this means for your family

While the facility offers a vibrant social calendar and a beautiful environment, families requiring memory care should exercise extreme caution due to reported safety and training gaps. Additionally, ensure all financial and communication expectations are clearly documented in writing, as multiple families have reported difficulty with administrative follow-through.

Google Reviews

Google Reviews

26 reviews on Google
Hampton Manor of Hamburg 3 receives polarized feedback, with many families praising the facility's aesthetic, social activities, and kind staff. However, significant concerns exist regarding memory care quality, high staff turnover, and administrative responsiveness, particularly concerning communication and financial reimbursements after a resident's passing.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean7.0Activities9.0MedsN/AMemory2.0Comms3.0Value3.0

Strengths

  • Engaging social activities
  • Beautiful, well-maintained facility
  • Kind and caring daily staff
  • Spacious, comfortable living environments

Concerns

  • Poor communication and administrative responsiveness (mentioned by 3 reviewers)
  • Inadequate memory care and staff training (mentioned by 2 reviewers)
  • High staff turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72021(6)5.02022(2)2.32023(6)5.02024(14)3.52025(4)3.82026(16)

Distribution · 48 analyzed

5
35
4
0
3
0
2
2
1
11
10 reviews posted between Feb 21, 2024Feb 24, 2024 · 10 were 5-star

How They Respond to Reviews

69%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Since you have such a beautiful, well-maintained space, how do you ensure that the daily activity calendar remains engaging and consistent for residents?
  • 2Could you walk me through your process for keeping families updated on their loved one's care and any changes in their health status?
  • 3With the smaller capacity of 18 residents, how do you approach specialized training for staff members who support those with memory care needs?
  • 4What steps are in place to ensure consistent, high-quality care and stability for residents when there are changes in the caregiving team?
  • 5In the event of a medical emergency, what is your protocol for coordinating with local healthcare providers and notifying family members?
  • 6How do you balance the cost of care with the specific services provided to ensure families feel they are receiving consistent value and transparency?

Personalized based on this facility's data


Key Review Excerpts

Admitted my parent on a Friday and removed them due to safety issues by the following Tuesday after 2 falls landing her in the hospital with a laceration on her leg.

Memory care family member · 2021☆☆☆☆

Constant staff turnover, absolutely no one qualified to care of patients who need memory care and very little communication with the family.

Memory care family member · 2023☆☆☆☆

The caregivers make the difference. They are kind and caring. They never complain or act like they don't want to do something.

Family member · 2025★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
6deficiencies

Key Findings

The facility has had several documented deficiencies in the past, including issues with staff training records, resident assessment documentation, and the storage of medications. However, the most recent renewal inspection in September 2025 found the facility to be in substantial compliance with all rules.

Sep 29, 2025Routine
CleanReport

No deficiencies found during this inspection.

Sep 2, 2025Complaint
R 400.15206

Allegation that Resident A requires two direct care workers for transfers, but only one worker was present during the night shift.

Oct 10, 2023Routine
R 400.15402(3)

No thermometers were present in the refrigerator/freezer in Resident G’s room.

R 400.15312(1)

Dietary supplements, over the counter medications, and/or prescription medications were observed in Resident F and Resident G’s rooms.

R 400.15203

No documentation available to verify that licensee designee/administrator Shahid Imran completed the required 16 hours of annual training for 2022 and 2023.

R 400.15316(1)(a)(viii)

Four out of five resident records reviewed (Residents A, B, C, and D) did not contain funeral provisions and preferences.

R 400.15301(4)

Five resident records reviewed (Resident A-E) did not contain evidence that written assessment plans were completed with the resident or representative.

Jan 12, 2023Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hamburg Investors Holdings LLC

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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