Hampton Manor of Brighton
Families consistently rate this highly — reviewers highlight beautiful, modern, and homey facility design. Schedule a visit to confirm the fit.
based on 40 Google reviews
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What this means for your family
While the facility is physically impressive and offers high-quality dining, the recurring reports of understaffing in memory care and management instability are significant red flags. We strongly recommend that you visit during off-hours to observe staffing levels firsthand and ask pointed questions about their clinical oversight and medication management protocols.
Google Reviews
Google Reviews
40 reviews on Google“Hampton Manor of Brighton (also referred to as Brighton Comfort Care) is a physically beautiful facility that receives high praise for its modern decor, homey atmosphere, and comfortable living spaces. However, families should be aware of significant concerns regarding staffing ratios, particularly in the memory care unit, as well as recurring reports of poor communication and management instability.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern, and homey facility design
- Compassionate and friendly frontline staff
- Nutritious and high-quality food options
- Active and engaging resident environment
Concerns
- Severe understaffing in memory care (mentioned by 2 reviewers)
- Poor communication and responsiveness to inquiries (mentioned by 2 reviewers)
- Management instability and alleged favoritism (mentioned by 2 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has a very active social calendar; could you walk us through what a typical day of engagement looks like for residents?
- 2Given the importance of medication safety, what specific protocols and double-check systems do you have in place to ensure accuracy for residents?
- 3We value clear communication; what is the standard process for family members to receive updates or reach management if they have a question or concern?
- 4How does the staffing model in the memory care neighborhood differ from assisted living to ensure residents receive the focused support they need?
- 5I saw that you actively engage with feedback online; how does that resident and family input directly influence changes or improvements here at the manor?
- 6In the event of a medical concern or emergency, what is the process for notifying family members and coordinating with local healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“When my mother was moved there from the assisted side, they had two workers for sixteen patients. They had to dress, brush teeth, dress, make beds, change diapers, set out meals, clean up after meals, assist patients with going to the bathroom, wash them and clean their rooms.”
“Best facility for my Father. Staff is wonderful, although short staffed at times. The food is very nutritional & Better than most facilities.”
“The facility itself is beautiful however there should have been more time invested in proper management”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding the failure to notify families of resident falls and issues with the proper documentation and administration of prescribed medications. Additionally, there were findings related to incomplete resident service plans and missing required tuberculosis screening records upon admission.
Jan 15, 2026ComplaintCleanReport
No deficiencies found during this inspection.
Jun 4, 2025Complaint
Resident A was not receiving medication as ordered; specifically, morphine and Ativan prescribed by hospice were not documented in the resident's chart and were found sitting in the office.
Resident A's family was not notified of multiple fall occurrences (specifically on 1/9/25, 1/24/25, 1/25/25, 1/31/25, 2/18/25, 3/1/25, 3/7/25, and 3/8/25). Additionally, the resident's service plan lacked signatures and was not updated with corrective measures following falls.
Apr 7, 2025Routine
Resident B had bedside assistive devices attached to his bed, but the service plan lacked information regarding the purpose of use, staff responsibility for safety, maintenance schedules, and monitoring frequency.
The facility did not have a tuberculosis (TB) test and results on record for Resident B prior to admission.
Resident D's service plan required staff to check and change the resident every two hours, but documentation/implementation was noted as a point of review regarding dignity and personal needs.
Ownership & Operations
Who Operates This Facility
Hampton Manor of Brighton LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit assistedlivingbrighton.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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