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Assisted Living

Hampton Manor of Hamburg 1

Limited public data on Hampton Manor of Hamburg 1. Call, tour, and ask to meet current residents' families — your own impression matters most.

7300 Village Center Dr., Whitmore Lake, MI 4818920 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.8/5

based on 22 Google reviews

5
4
3
2
1

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What this means for your family

While the facility offers a vibrant social calendar and kind daily caregivers, the recurring reports of administrative negligence and poor memory care training are significant red flags. If you are considering this location, we strongly recommend asking for a written policy on incident reporting and billing procedures, and verifying the current staff-to-resident ratio specifically for the memory care wing.

Google Reviews

Google Reviews

22 reviews on Google
Hampton Manor of Hamburg 1 receives polarized feedback, with many families praising the kind staff, engaging activities, and well-maintained physical environment. However, significant concerns exist regarding management communication, high staff turnover, and inadequate care for memory care residents, including reports of safety lapses and poor administrative follow-through after a resident's passing.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean7.0Activities9.0MedsN/AMemory2.0Comms3.0Value2.0

Strengths

  • Kind and attentive caregiving staff
  • Engaging and varied resident activities
  • Clean and well-maintained facility
  • Strong social environment for residents

Concerns

  • Poor management communication and administrative follow-through (mentioned by 3 reviewers)
  • Inadequate staffing and training for memory care (mentioned by 2 reviewers)
  • High staff turnover impacting quality of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72021(6)5.02022(2)2.32023(6)5.02024(14)3.52025(4)3.22026(11)

Distribution · 43 analyzed

5
30
4
0
3
0
2
2
1
11
10 reviews posted between Feb 21, 2024Feb 24, 2024 · 10 were 5-star

How They Respond to Reviews

64%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how kind and attentive the caregivers are here; how do you ensure that same level of personal connection stays consistent as residents move in?
  • 2Since the community is so social, could you walk us through some of the specific activities or group outings planned for the residents this month?
  • 3How does the administration keep families updated on changes in a resident's care or any important facility announcements?
  • 4What specific training and specialized support do you have in place for residents who may need extra help with memory care needs?
  • 5In the event of a medical emergency during the night, what is the protocol for contacting both the on-site staff and our family?
  • 6With a cozy community of 20 residents, how do you manage staffing levels to ensure everyone receives attentive care during busy meal times or activity hours?

Personalized based on this facility's data


Key Review Excerpts

The caregivers make the difference. They are kind and caring. They never complain or act like they don't want to do something.

Family member · 2025★★★★★

If your loved one needs memory care, do not take them here. The facility is new, but that's where the good things about this place stop. Constant staff turnover, absolutely no one qualified to care of patients who need memory care and very little communication with the family.

Memory care family member · 2023☆☆☆☆

My mother passed away on November 6th and I was told that the balance of the month would be reimbursed after the room was cleared out. The following Monday the room was cleared. There still hasn't been any money reimbursed and I've tried contacting the manager a number of times to talk to him and not one returned phone call.

Family member · 2025★★☆☆☆
Source: 22 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
5deficiencies

Key Findings

Recent inspections and investigations have identified serious concerns regarding inadequate staffing levels, improper use of equipment as a physical restraint, and medication safety issues. Additionally, the facility was found to be operating over its licensed resident capacity.

Aug 28, 2025Complaint
Not specified

The facility was found to be understaffed; specifically, on multiple dates between 04/30/2025 and 06/16/2025, there were not two direct care workers working during waking hours despite having more than 15 residents.

Jul 25, 2025Complaint
Not specified

A direct care staff member improperly restrained Resident A by placing a Broda chair next to the resident's bed to prevent them from getting out of bed.

May 1, 2025Routine
R 400.15312(1)

In Apartment #401, prescription medications were not in their original pharmacy-supplied containers and were not secured. (Note: This was identified as a repeat violation).

R 400.15301(9)

Resident A's resident care agreement had not been reviewed/updated since 02/25/2024.

R 400.15105

The facility exceeded its licensed capacity, having 22 residents when the authorized capacity is 20.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hamburg Investors Holdings LLC

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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