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Nursing HomeMedicaid Top Rated

Hampton Court Nursing and Rehabilitation Center

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

16100 Nw 2nd Avenue, North Miami Beach, FL 33169120 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 55 Google reviews

5
4
3
2
1
Hampton Court Nursing and Rehabilitation Center Nursing Home in North Miami Beach, FL — Street View
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What this means for your family

This facility is highly regarded for its physical and occupational therapy programs, making it a strong candidate for short-term rehab. However, due to recurring reports of hygiene issues and inconsistent nursing responsiveness, we strongly recommend visiting in person during a weekend or evening to observe staffing levels and cleanliness for yourself.

Google Reviews

Google Reviews

55 reviews on Google
Hampton Court Nursing and Rehabilitation Center receives highly polarized feedback, with many reviewers praising the effectiveness of their physical and occupational therapy programs. However, a significant number of families report serious concerns regarding facility cleanliness, odors, and inconsistent nursing care, with some alleging neglect and poor communication. Prospective families should weigh the strong clinical rehab outcomes against reports of understaffing and hygiene issues.

Quality Themes

Tap a score for details
Food7.0Staff5.0Clean4.0Activities6.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Strong respiratory care team
  • Professional and attentive nursing staff (cited by many)
  • Clean and well-maintained environment (cited by many)

Concerns

  • Facility cleanliness and persistent odors (mentioned by 6 reviewers)
  • Understaffing leading to slow response times (mentioned by 4 reviewers)
  • Poor communication and unprofessional management (mentioned by 3 reviewers)
  • Neglect regarding basic hygiene and patient comfort (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(7)'19(4)'21(4)'23(8)'25(6)'26(5)

Distribution · 58 analyzed

5
34
4
4
3
2
2
4
1
14

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate these services into a resident's daily routine?
  • 2I noticed some feedback regarding facility upkeep; could you walk me through your current schedule and protocols for housekeeping and maintaining room hygiene?
  • 3Communication is very important to our family; what is the standard process for keeping family members updated on changes in a loved one's care or health status?
  • 4With a 120-resident capacity, how does your team ensure that call lights and requests for assistance are addressed in a timely manner?
  • 5How does your nursing team coordinate with the respiratory care specialists to ensure consistent monitoring and medication management for residents with complex needs?
  • 6What kind of social activities or engagement programs are available to help residents feel connected and active within the community?

Personalized based on this facility's data


Key Review Excerpts

The rehab team got her up and walking, something we thought

Long-term resident's family · 2017★★★★★

The staff is excellent and you don't get the impression that they don't have time for your request. They 'listen to my concerns for recovery and ret

Rehab patient · 2024★★★★★

My love one was left with dirty diapers and was vomiting and diahera and wasnt even take care of.i called severas time and was ignored

Family member · 2023☆☆☆☆
Source: 55 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.12hrs
OK
Registered nurses for medical care
Total Nursing
4.12hrs
OK
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
56%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
FL
4.1%
Miami-dade
4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.5%
Mixed vs Avgs
Here
7.5%
US
19.4%
FL
11.5%
Miami-dade
4.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
15.3%
FL
10.6%
Miami-dade
6.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.5%
FL
8.7%
Miami-dade
11.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.4%
Better than Avg
Here
12.4%
US
19.5%
FL
15.0%
Miami-dade
14.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Miami-dade
99.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
FL
94.7%
Miami-dade
98.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.8%
Better than Avg
Here
99.8%
US
81.8%
FL
94.8%
Miami-dade
99.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
FL
1.5%
Miami-dade
2.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (7.3)

Hampton Court has a moderate inspection record with 12 deficiencies across 3 surveys, all corrected by the facility. The most recurring issues involve medication management (appearing in multiple surveys), care planning and assessment, and building safety systems like fire sprinklers. While deficiencies span various care areas including resident rights and food safety, the facility has consistently addressed all identified problems with correction dates provided.

Apr 3, 2025Routine
4
0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Oct 26, 2023Routine
3
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nov 9, 2022Routine
5
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hampton Court Nursing and Rehabilitation Center

Organization Type

for profit

Ownership & Management

Owners

Betty Stern Irrecovable Trust no 2

Owner · Organization

100%

Granata, Lynn

Owner (parent company)

Stern, Helayne

Owner (parent company)

Key personnel

Stern, HelayneOfficer / DirectorGranata, LynnManagerBetty Stern Irrecovable Trust no 2Adp of the SnfGranata, LynnAdp of the SnfStern, HelayneAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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