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Strong Medicare quality ratings; public reviewers often praise professional and helpful social services department. Still worth an in-person visit.
based on 158 Google reviews
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Fountain Manor Health & Rehabilitation Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: professional and helpful social services department and effective physical and occupational therapy programs. Review the component ratings and current source records before deciding.
Fountain Manor Health & Rehabilitation Center receives highly polarized feedback, with many families praising the facility for its clean environment, professional social services, and dedicated therapy team. However, a significant number of reviewers report severe concerns regarding medical neglect, poor communication, hygiene issues, and instances of patients being over-sedated or mistreated. Families should be aware that experiences appear inconsistent and highly dependent on individual staff interactions.
Quality Themes
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Concerns
Rating Trends
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Distribution · 160 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My Mother after arriving at Fountain Manor is now talking walking and swallowing. She had a Peg tube placed in the hospital and is not even using it anymore because of the amazing job this facility has provided to my Mother.”
“The social services department constant communication every step of the way ,made this much easier to deal with this not so comfortable process.”
“My father died at Fountain Manor in April 2025, and I believe his death was the result of gross medical neglect, reckless treatment, and outright human disregard at this facility.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of complaint-triggered deficiencies, with 7 of 19 violations stemming from families or others filing reports. The most recurring issues involve infection control (cited three times across multiple years), resident rights and dignity, and protection from abuse and neglect. While all deficiencies show correction dates, the persistent problems with infection control and multiple complaints about resident safety, medication management, and failure to notify families of incidents suggest ongoing care quality challenges that warrant careful consideration.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Fountain Manor Health & Rehabilitation Center
for profit
Owners
Fountain Manor Holdings LLC
Owner · Organization
Burstein, Jonathan
Owner
Chavin, Samuel
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
158 reviews from families & visitors
Official Website
Visit fountainmanorhealth.com
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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