Fountain Manor Health & Rehabilitation Center
Strong Medicare quality ratings; families often praise professional and helpful social services department. Still worth an in-person visit.
based on 157 Google reviews
Watch Fountain Manor Health & Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility has a highly effective social services and therapy team that can be a great asset for recovery, but the reports of medical neglect and poor communication are significant red flags. If you choose this facility, maintain a very active presence, visit frequently at different times of the day, and ensure you have a direct line of communication with a specific supervisor.
Google Reviews
Google Reviews
157 reviews on Google“Fountain Manor Health & Rehabilitation Center receives highly polarized feedback, with many families praising the facility for its clean environment, professional social services, and dedicated therapy team. However, a significant number of reviewers report severe concerns regarding medical neglect, poor communication, hygiene issues, and instances of patients being over-sedated or mistreated. Families should be aware that experiences appear inconsistent and highly dependent on individual staff interactions.”
Quality Themes
Tap a score for detailsStrengths
- Professional and helpful social services department
- Effective physical and occupational therapy programs
- Clean and well-maintained facility environment
- Attentive and compassionate individual nursing staff
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 12 reviewers)
- Allegations of medical neglect or improper medication management (mentioned by 10 reviewers)
- Unsanitary conditions including odors and lack of cleanliness (mentioned by 8 reviewers)
- Slow response times to call buttons or patient needs (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 159 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your social services department; what kind of social activities or outings do you organize to keep residents engaged?
- 2With the high praise for your physical and occupational therapy programs, how do you tailor those sessions to a resident's specific recovery goals?
- 3How does the nursing team ensure that medication is administered accurately and that any changes in a resident's condition are documented immediately?
- 4What is the best way for family members to stay in regular contact with the nursing staff and receive updates on our loved one's care?
- 5How do you manage the cleaning schedule and daily maintenance to ensure the facility stays fresh and comfortable for everyone?
- 6What is the protocol for responding to call buttons, and how do you ensure staff can reach residents quickly during the night?
Personalized based on this facility's data
Key Review Excerpts
“My Mother after arriving at Fountain Manor is now talking walking and swallowing. She had a Peg tube placed in the hospital and is not even using it anymore because of the amazing job this facility has provided to my Mother.”
“My husband was bought to this facility after 9 days of hospitalization... my husband was mistreated AND neglected by staff at this facility. After being in the facility for only 12 hours, I had to pull him out.”
“The social services department constant communication every step of the way ,made this much easier to deal with this not so comfortable process.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies, with 7 of 19 violations stemming from families or others filing reports. The most recurring issues involve infection control (cited three times across multiple years), resident rights and dignity, and protection from abuse and neglect. While all deficiencies show correction dates, the persistent problems with infection control and multiple complaints about resident safety, medication management, and failure to notify families of incidents suggest ongoing care quality challenges that warrant careful consideration.
Jul 28, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 18, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 10, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 15, 2024Routine2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 30, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 29, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ownership & Operations
Who Operates This Facility
Fountain Manor Health & Rehabilitation Center
for profit
Ownership & Management
Owners
Fountain Manor Holdings LLC
Owner · Organization
Burstein, Jonathan
Owner
Chavin, Samuel
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
157 reviews from families & visitors
Official Website
Visit fountainmanorhealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Biscayne Health and Rehabilitation Center
1.1 miNursing Home · North Miami, FL
Hampton Court Nursing and Rehabilitation Center
1.9 miNursing Home · North Miami Beach, FL
Aventura Rehab and Nursing Center
2.8 miNursing Home · North Miami Beach, FL
Sierra Lakes Nursing & Rehabilitation Center
3.8 miNursing Home · Miami, FL
VI at Aventura
5.1 miAssisted Living · Aventura, FL
Rainbow Heights Home Care INC
6.5 miAssisted Living · Miami, FL