Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise helpful and empathetic social services department. Still worth an in-person visit.
based on 158 Google reviews
Email Pinecrest Center for Rehabilitation and Healing to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey · Staff turnover reported at 19%
Pinecrest Center for Rehabilitation and Healing has a strong overall Medicare rating. Public reviewers frequently mention: helpful and empathetic social services department and effective physical and occupational therapy teams. Review the component ratings and current source records before deciding.
Reviews for Fountain Manor (often referred to as Pinecrest Center) are extremely polarized, reflecting a facility with significant operational inconsistencies. While many families praise the social services department and specific staff members for their dedication and professionalism, a substantial number of critical reviews describe severe neglect, including hygiene failures, lack of communication, and dangerous medical mismanagement.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 306 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My mother arrived at Fountain Manor on a Friday evening and no one from the facility called me or my family to inform us that she had arrived. Neither were we informed of the items we needed to bring for her stay nor were we informed of her care plan.”
“The social services department constant communication every step of the way, made this much easier to deal with this not so comfortable process.”
“My father died at Fountain Manor in April 2025, and I believe his death was the result of gross medical neglect, reckless treatment, and outright human disregard at this facility.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Pinecrest has 24 deficiencies across four surveys, with three complaint-triggered issues including families reporting problems with medication management and grievance handling. The facility shows persistent problems with medication management appearing in multiple surveys, alongside recurring issues with resident assessments and care planning. While all deficiencies show correction dates, the pattern of repeated medication errors and complaint-driven investigations suggests ongoing care quality concerns families should investigate further.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Oct 12, 2023
$27,593
Pinecrest Center for Rehabilitation and Healing
for profit
Owners
Pinecrest Snf Intermediary Holdings LLC
Owner · Organization
Seam Trust
Owner (parent company) · Organization
Ch FL2 Holdings LLC
Owner (parent company) · Organization
FL2 Snf Operations Holdings LLC
Owner (parent company) · Organization
Herzka, Yisroel
Owner (parent company)
Klein, Solomon
Owner (parent company)
Wahl, Ezriel
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
158 reviews from families & visitors
Official Website
Visit fountainmanorhealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Fountain Manor Health & Rehabilitation Center
< 1 miNursing Home · North Miami, FL
Villa Maria Nursing Center
< 1 miNursing Home · North Miami, FL
Claridge House Nursing and Rehabilitation Center
< 1 miNursing Home · North Miami, FL
Pines Nursing Home
< 1 miNursing Home · Miami, FL
North Dade Nursing and Rehabilitation Center
1.1 miNursing Home · North Miami, FL
Biscayne Health and Rehabilitation Center
1.1 miNursing Home · North Miami, FL